Independent consultant offering SharePoint training & user adoption, Microsoft 365 training, SharePoint intranet site development and content management; as well as graphic design services such as marketing posters, event programs and invitations, etc.

IT End User Support, Global Collaboration Leader and Microsoft 365 subject matter expert.- Collaborate with the IT Collaboration Leadership Network, DuPont and Microsoft Developers, and user experience professionals.- Develop and present end user training to promote the capabilities and increase adoption of the available Microsoft 365 tools, productivity, IT Journey, and information security tools.- Level 2 iLearn administrator (Innovative Learning Environment and Research Network, a web-based collaborative learning environment built to support formal and informal collaboration, ranging from fully online and face-to-face courses).- Provide guidance and hands on support for end users to resolve technical issues/challenges.- Design and edit visual communication graphics for use on our SharePoint sites, marketing posters, training presentations, etc. - Create, edit and publish SharePoint intranet web content.- Ensure business users have the collaboration tools to do their jobs effectively and promote adoption of the available tools. - Enable the successful deployment of Infrastructure and technology transformations to improve end user IT experience. Champion change management, communicate and encourage users to participate, and provide support after deployment. - Advocate on behalf of the business to design and implement better solutions to enable more efficient business processes, drive process simplification and enable compliance with industry regulations and internal policies. Writing documentation and providing training in preparation to roll out solution to end users.- Utilize Sharegate to manage SharePoint sites and migrate data from and to SharePoint, OneDrive and file shares.- Participate in IT early adopter pilots to provide feedback and advocate for the business end users.

Member of the Global Transportation & Industrials (T&I) Information Technology & Processes (IT&P) Team, the role is responsible for supporting IT users in the Americas. The IT end user experience leader is the focal point of engagement and communication between Business Partners and the IT organization.- Integrate the Collaboration & End User Computing IT Strategy and Plans with Business Strategy and Plans- Ensure Business Collaboration IT Projects meet the business requirements and satisfaction, represent business interest in the solution/services delivery and manage expectation in the business- Focus on developing and improving business processes- Assess organizational readiness and drive change management initiatives as solutions are introduced to the business- Be the Single Point of Contact for Collaboration & End User Computing IT initiatives for T&AP- Share IT Direction & Strategy with Business or Region on enabling technologies- Share Business Americas Collaboration direction and strategies with Global Collaboration IT- Participate as active member on the Global Business Facing Collaboration Competency network to build overall knowledge of Business priorities and objectives.- Coordinate activities across Regions through effective relationships with the Site IT Leaders and Regional Execution Leaders.- Define, develop and drive ongoing IT&P Business Facing Communication Plan- Measure Business Satisfaction vs. DuPont IT Key Performance Indicators- Ensure compliance with business, compliance and Global IT standards

• Global Collaboration Leader, SharePoint subject matter expert, power user, and designer supporting multiple functions. • Manage multiple ongoing SharePoint projects. Lead the design, development and implementation of enterprise collaboration solutions from project start to finish, including intranet sites, collaboration portals and custom form and workflow solutions that automate work processes using SharePoint Designer, InfoPath Forms, HTML, CSS and JavaScript. Provide follow-up coaching, training and troubleshooting to enable run and maintain by the end user.• Engage end users to define project business requirements then apply knowledge of and expertise in SharePoint product capabilities and customization to develop effective customer solutions. Explore multiple alternatives and approaches to overcome obstacles and find the best solution, even if that solution is not SharePoint. This requires deep knowledge of the capabilities the O365 platform offers and an understanding of how to successfully combine them to reach a solution.• Single point of contact for collaboration tools, technologies, tactics, and IT projects and initiatives. Increase productivity and usability and enhance collaboration and end user computing effectiveness. Encourage adoption of newly introduced tools/capabilities and ensure compliance with global IT standards. • Lead engagement and communication between the functions and the IT organization. Provide communication of IT and O365 projects and developments to our global users and drive change management initiatives as solutions are introduced.• Develop and execute training and guidance in the functionality, use and design of SharePoint and the MS Office 365 environment.• Utilize Sharegate to manage SharePoint sites and migrate data from and to SharePoint, OneDrive and file shares.• Design and create visual communication graphics for use on our SharePoint sites.

• Spearheaded the project of migrating PS&R data from IBM Lotus Notes Databases to Atlassian Confluence, creating a PS&R Communication and Collaboration Environment to promote a new and different way of performing work, encourage collaboration on a global scale and sharing of knowledge among PS&R colleagues worldwide.• Created and orchestrated the Global PS&R Communications Team with members in each region to guide PS&R in the DuPont Move to Microsoft project and migrate the PS&R data to SharePoint. • Quickly built Confluence and SharePoint skills and shared that knowledge with others. Launched the PS&R SharePoint User Network to provide training and encourage user adoption. Mentor to others for Confluence, SharePoint and other IT related issues. Often the first resource before calling the helpdesk. • Initiated and led a project to improve PS&R Learning & Development functionality & implementation; designed and created a training management SharePoint solution with registration workflows, course lists, reminders and quiz/feedback forms. • Designed and created extensive, custom SP solutions for three businesses to replace LN Product Stewardship Review DB.• Learned BPA software Xcelsius, iGrafx and Lombardi to assist in business process mapping & Reach EU regulation dashboard. • Project support for Reach Implementation and Risk Management; project status tracking using MS Project to support successful 2010 registration of substances, publish project plans to MS Project Server and run milestone reports.• Customer Communications Coordinator; review Reach customer inquiries on Salesforce.com.• Six Sigma database administrator for tracking Six Sigma projects and Green Belt training.• Organized logistics and coordination of weeklong face to face training.• Volunteered to manage global Employee Engagement programs, leadership of annual United Way and Days of Caring campaigns, Corporate Excellence Awards program and employee communications.

• Provide administrative and data support to the Product Stewardship Director and PS&R managers. • Database custodian for Lotus Notes Team Database and access management for the IT Rise Database.• Business Ethics & Compliance Coordinator for SHE

• Managed the project initiation process for 700 - 1000 studies per year. Customer support, requisition/invoice and account management services for internal DuPont and external customers.• Improved Business Office request process to provide customers with prompt response and efficient handling of requests. • Created and implemented a tool to efficiently document project tracking numbers, eliminating a 4 to 8-hr delay.• Maintained MS Access DB to track project information and financial data, streamlined to eliminate duplicate data entry.• Implemented procedure revisions to enable streamlined processes, encourage communication and deliver timely information.

• Supported the toxicology and environmental testing and research functions. Maintained Documentum database used to track & research project information and provided database training. • Developed a web site for Information Science & Library that offered a central location for requests and research tools.• Managed a project to clean up and organize the overloaded and unorganized shared lab servers.

• Created and maintained two large project databases.• Provided office support, computer and software troubleshooting and served as AppleShare PhoneNet PC server administrator.• Assembled and archived lab notebooks; compiled end of study reports; indexed, charted, and graphed lab data; and kept the lab running smoothly and efficiently.• Recognized a need for additional lab personnel; requested training and subsequently conducted analytical lab testing on samples from bench scale wastewater treatment reactors.

• Supported Investment Engineering with daily operations, reported and proofed cost data, issued financial data, charted metrics.• Established an Information Center compatible with computerized retrieval and entered existing files for DuPont-Merck.• Assisted businesses with Capital Investment Management System data input, Collected and developed Foreign Location Factors to assist the Investment Engineer.