Robert Mclemore Email & Phone Number

Texas, United States

Dallas, Texas, United States

Dallas, Tx

Collaborate with support departments to drive process efficiency and deliver results to our ClientsMonitor, improve and report upon key performance indicatorsEnsure Operations Excellence by training, developing and managing account teamCreate and manage reporting for Clients and Carriers; complete root cause analysis and related ad hoc projectsEvangelize and ensure departmental Standards are adopted within account team

Dallas, Tx

Dallas, Texas, United States

Manage existing key account relationships and offer solutions based on shipping patterns and needsCoordinate all daily shipments through phone, email and Echo's client-facing web portalPartnering with other departments across Echo to track shipments and resolve any discrepancies

Dallas, Texas

Source and procure carrier services to ensure timely pick-up and delivery of customer freightWork with clients and carriers in my region to schedule and plan future shipmentsEstablish and maintain relationships with carriers to expand capacity opportunitiesNegotiate rates with carriers on a spot, transactional, or contractual basis

Dallas/Fort Worth Area

Developing new customer acquisition strategies for local businesses in the Orlando, Florida areaTracking and analyzing sales metricsManaging and maintaining 10-20 active accountsExceeding the Amazon.com customer service standards by understanding the needs of both the clients and customersExcellent usage of negotiating and problem solving skills to help facilitate the on-boarding of a new clients