Chris Mcleod Email & Phone Number

Greater Minneapolis-St. Paul Area

I support clients in the successful creation of business value through software development using blended, distributed teams. In my role, I help clients define their business problems, architect sustainable software that solves those problems and build teams to continuously deliver value against the defined objective.I'm particularly inspired by DevOps challenges, Cloud Native Solutions, Voice Activated Technology, and applying artificial intelligence in the real world.

Greater Minneapolis-St. Paul Area

● Provide Technical Consulting to drive digital transformation● Partnered with business development to optimize global sales strategy● Collaborated with customer engagement team on audience segmentation strategies● Governed the utilization of outside vendors for product development assistance● Reviewed new business RFP and RFIs● Worked across product ownership to continuously improve and define product vision

Greater Minneapolis-St. Paul Area

● Established enterprise wide innovation program ● Develop prototypes to showcase new technology and inspire the adjacent possible● Created IoT solutions as new channels into our products ● Participated in machine learning ideation sessions to improve hotel de-duplication● Integrated with executive team to align on strategic innovation objectives

Greater Minneapolis-St. Paul Area

● Technology owner for billion dollar loyalty travel business● Grew sales 40% year over year● Governed and prioritized projects across four different client teams● Established performance based SLA’s● Implemented predictive analytic solutions that identify customer service risk● Reduced page load times by 25%● Supported and mentored team of 30 dedicated resources across all roles● Combined 9 concurrent projects developed over 2 years into one end user experience● Consulted with call center operations team to increase efficiencies/productivity on agent tools● Facilitated weekly client touch-points for project updates and remediation plans● Collaborated with internal and client teams to develop strategies that drive incremental sales● Conducted quarterly business reviews for B and C level executives

● Supervised application development department● Development interface with PMO to ensure efficient project delivery ● Catalyst for engineering continuous improvement ● Managed development relationships with partners, travel suppliers, and customers ● Responsible for application development security compliance. ● Established deployment methodology that decreased deployment outage window over 80% ● Automated testing solutions to improve known state of applications at any point in their life cycle ● Established KPI’s for internally and externally developed products

● Lead localization of product into multiple languages● Architected foreign currency adoption efforts● Lead new technology assessments for organization ● Administered source control and team collaboration platform ● Performed DBA Activities ● Coded in JavaScript, WCF, REST, ASP.NET, WPF, C# and VB.NET ● Scrum master for multiple scrum teams ● Chaired architecture review committee ● Co-chair innovation team ● Co-chair of SDLC practice lead team ● Member of agent technical advisory committee ● Assisted with budget development

● Supervised development team ● Implemented Continuous Integration, Test Driven Development, and Wiki Based Collaboration ● Conducted interviews, and hired Developers, Analysts, Project Managers, and Quality Analysts ● Built and implemented .NET, REST, WCF, SQL, and Entity Framework solutions ● Led server virtualization efforts ● Integrated product with multiple payment processors

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area