Michael Mcmullen Email & Phone Number

Avon, Indiana, United States

o Prospect member leads, creating new relationships through various outreach avenueso Create, build, and maintain relationships with members to continuously increase retention rateo Implement auditing processes and programs to collect all unpaid membership and program feeso Hire, train, and lead one full-time employee and up to fifteen part-time employeeso.

YMCA At The Athenaeum

o Acted as the first point of contact for prospective new memberso Conducted tours for prospective members and provided solutions for their needs and expectationso Reached out to prospective members through outbound calls and emailso Attended community health fairs to aid in the recruitment of new memberso Followed up with new members via welcome emails.

Kodak, Tennessee

o Managed daily ticket office operationso Aided in marketing and sponsorship objectives as part of the Senior Promotions Team for themed nights such as Star WarsNighto Oversaw financial reports for both Ticket and Retail departmentso Created and maintained $300,000 budget plan for Retail departmento Approved all purchases and designs for incoming apparel.

o Managed daily ticket office operationso Implemented and grew Summer Reading Program by 75 kidso Created promotions to help increase retail revenue by 17%o Maintained and updated ticket software on a daily basis

Kodak, Tennessee

- Develop new contacts and leads through cold calling and networking- Meet customer needs by providing customer service throughout their experience at the ballpark- Maintain up-to-date records of contacts through Score CRM Database

Richmond, Indiana

- Managed game day ticket operations in the ticket office- Made sales calls to local businesses for company and group outings- Built relationships with local businesses and organizations that resulted in revenue for the team- Organized group picnics and birthday parties- Created and distributed promotional flyers- Scheduled and participated in player and.

Richmond, Indiana

- Made sales calls to local community groups to come to a game- Responsible for making sure all season ticket holders and mini pack holders had their tickets in hand prior to each home game- Created and maintained databases of season ticket holders throughout the season- Maintained communications with season ticket holders through phone calls and e-mails.

Terre Haute, Indiana

- Generated sales by approaching guests about home improvement projects- Provided guests with customer service throughout their shopping experience- Performed daily inventory reports on the items in the department

Master Of Science (M.S.), Sport Management

Bachelor Of Science (B.S.), Recreation And Sport Management