Michael Mcnerney Email & Phone Number

Greater Denver Area

Owner of McNerney Farmers Insurance. Helping clients and their families plan and protect their futures.

Hoffman Estates, Il

■ Accountable for meeting target sales, profit, and customer satisfaction goals across 225 Kmart stores, 17 districts, and 18 states that generate more than $2 Billion in annual revenue. ■ Set clear expectations and hold the District Management Team accountable for results.■ Directly supervise 17 District Managers with 2,500 associates, hold full P&L responsibility, and budget and manage to profitability.■ Create a customer-centric culture through the prioritization, communication, and reinforcement of high customer service standards throughout districts.■ Develop, implement, and lead organization-wide change management strategies to ensure a seamless transformation to an asset light omni-channel retailer.■ Ensure the identification, readiness, and deployment of the leadership talent required to meet and exceed ongoing business objectives.■ Recruit and select top tier talent, coach and develop an internal bench, and address employee relations issues. ■ Partner with local and company leadership to develop the regional annual profit plan based on identified trends and available reporting. ■ Perform ongoing review of sales and service key performance indicators (KPIs) and the development and implementation of effective follow-up measures.■ Travel to markets, visit stores, and assess metrics at the location level. ■ Drive the maintenance of merchandise presentation standards across the districts by promoting and preserving store standards.Key Accomplishments■ Added $10 Million in EBITDA in the first year of tenure, the best in the nation.■ Led Northwest Region to become first in the nation in sales metrics, 3 out 5 years.■ Promoted 50 associates to Store Manager positions.

■ Managed the operations of 140 Kmart stores in California, Oregon, Washington, and Hawaii that generated $1.6 Billion in revenue. ■ Drove operational excellence across the market by managing the budget, developing regulatory reporting and compliance processes, and leading metrics reviews to support the profitability of the stores.■ Oversaw process improvement plans for chain-wide retail strategy initiatives, maintained relationships with regulatory agencies, and managed payroll and provided recommendations on cost-saving initiatives.■ Assessed the company’s organizational structure, support structure, compensation strategy, and roles and responsibilities for store operations.Key Accomplishments■ No significant regulatory fines against the stores during the 3 years in position.■ Region improved profitability in 2 of the 3 years in tenure.■ Developed successor for the role.

Troy, Mi

■ Oversaw 8 Kmart stores with 1,200 associates in Hawaii and Guam. ■ Developed and executed annual sales and unit forecast based on district strategies.■ Reviewed sales results weekly and made recommendations to correct deficiencies by identifying issues, opportunities, and strategies to course correct. ■ Directly supervised 8 Store Managers, ensured customer service standards were consistently executed and operational excellence was maintained, and traveled to stores to visit, review, and assess metrics. ■ Utilized the Profit and Loss statement and the managed budget, general ledger, and district-specific expenditures to identify profit opportunities and to mitigate losses. ■ Planned, designed, and executed newsprint and TV marketing excellence through consistent understanding and insight sharing of key market drivers.■ Trained staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards, and visual presentation.Key Accomplishments■ Highest Volume District, No. 1 In Sales Increase, and Most Profitable District, nationwide every year in position. ■ Added $22 Million in sales, $10 Million in profit, and 3 Store Managers to District Managers over 4-year tenure.

Key Accomplishments■ Managed the last of Kmart’s smallest-format Kresge stores, the first Super Kmart in the nation, and from 1992-1995 the highest-volume store in the company.