Michael Robins Email & Phone Number

Kansas City, Kansas, United States

As a dedicated Tier 2 support engineer, I have consistently tackled complex technical challenges, resolving difficult and long-running tickets. My exposure to diverse network, PC, and break-fix scenarios has honed my skills and deepened my understanding of system engineering.

Kansas City, Missouri, United States

As a dedicated Ride Operator, I played a pivotal role in creating memorable experiences for park guests. My responsibilities included:Safety First: Ensuring the safety of riders by meticulously following ride protocols, securing restraints, and conducting pre-ride safety checks.Guest Satisfaction: Providing exceptional customer service, answering questions, and addressing concerns to enhance guest enjoyment.Team Collaboration: Collaborating with fellow operators to maintain… Show more As a dedicated Ride Operator, I played a pivotal role in creating memorable experiences for park guests. My responsibilities included:Safety First: Ensuring the safety of riders by meticulously following ride protocols, securing restraints, and conducting pre-ride safety checks.Guest Satisfaction: Providing exceptional customer service, answering questions, and addressing concerns to enhance guest enjoyment.Team Collaboration: Collaborating with fellow operators to maintain efficient ride operations and uphold safety standards. Show less

Loveland Colorado

As an accomplished Easy Tech Supervisor, I have successfully managed a small team while prioritizing exceptional customer service and driving sales. My role encompassed a wide range of responsibilities:Team Leadership:Led and motivated a team of 5 Easy Tech associates, fostering a collaborative and high-performing work environment.Conducted regular team meetings, provided coaching, and ensured adherence to company policies and procedures.Customer Service… Show more As an accomplished Easy Tech Supervisor, I have successfully managed a small team while prioritizing exceptional customer service and driving sales. My role encompassed a wide range of responsibilities:Team Leadership:Led and motivated a team of 5 Easy Tech associates, fostering a collaborative and high-performing work environment.Conducted regular team meetings, provided coaching, and ensured adherence to company policies and procedures.Customer Service Excellence:Prioritized customer satisfaction by actively listening to their needs, addressing inquiries, and resolving technical issues promptly.Collaborated with team members to deliver personalized solutions, ensuring positive interactions with every client.Sales Leadership:Achieved consistent sales targets, consistently exceeding performance goals over a 5-year period. Leveraged product knowledge to upsell and cross-sell tech services, resulting in increased revenue and customer loyalty.Technical Problem-Solving:Diagnosed and resolved technical challenges for both individual users and small businesses. Conducted in-shop repairs, troubleshooting hardware and software issues efficiently.Orchestrated on-site setups, configuring systems and networks to meet clients’ specific requirements. Show less

Steamboat Springs Colorado

Ski Instruction:Patiently guided beginners through the fundamentals of skiing, emphasizing safety, balance, and proper form.Fostered a love for the sport by making learning enjoyable and encouraging persistence. Child Care and Trust:Acted as a trusted guardian while parents enjoyed a kid-free day on the slopes.Ensured the well-being of each child, addressing their needs and providing a safe environment. Meals and Entertainment:Distributed meals and snacks, keeping young… Show more Ski Instruction:Patiently guided beginners through the fundamentals of skiing, emphasizing safety, balance, and proper form.Fostered a love for the sport by making learning enjoyable and encouraging persistence. Child Care and Trust:Acted as a trusted guardian while parents enjoyed a kid-free day on the slopes.Ensured the well-being of each child, addressing their needs and providing a safe environment. Meals and Entertainment:Distributed meals and snacks, keeping young skiers energized and ready for their next run. Infused excitement into the day with engaging activities, stories, and games. Show less

Steamboat Springs Co

Brand Ambassadorship:Showcased the Flow Snowboards brand through my performance, sportsmanship, and dedication. Actively engaged with fans, peers, and industry professionals, reinforcing the brand’s reputation. Competition Excellence:Earned several medals in slope style and super pipe competitions, demonstrating technical prowess and creativity.Thrived in the competitive environment, consistently pushing my limits and achieving outstanding results.Community Impact:Inspired… Show more Brand Ambassadorship:Showcased the Flow Snowboards brand through my performance, sportsmanship, and dedication. Actively engaged with fans, peers, and industry professionals, reinforcing the brand’s reputation. Competition Excellence:Earned several medals in slope style and super pipe competitions, demonstrating technical prowess and creativity.Thrived in the competitive environment, consistently pushing my limits and achieving outstanding results.Community Impact:Inspired aspiring snowboarders by participating in local events, demos, and promotional activities. Encouraged a love for snowboarding and fostered a sense of community within the sport. Show less

Steamboat Springs

Made breads, donuts, misc pastries for Safeway.

Maintain the schools computers, while also troubleshoot student PCs and Macs.