Miguel Roberto Cruz Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Taguig, National Capital Region, Philippines

Multiple APAC Gold Awardee for Process ExcellenceLeads end-to-end IBP and S&OP Process, and spearheads PEx (Process Excellence) efforts cross-functionally.Appointed affiliate Class A Champion, aligned with principles from Oliver WightInitiated offtake-based and building-block based forecasting, increasing forecast accuracy by 35%Reduced product returns and expiring inventory by ~80%Cut manpower hours related to S&OP Execution by ~50% across multiple functions

Taught Intermediate Production and Operations Management, a major subject covering supply chain strategy, forecasting, and production/inventory planningRated 3.84 out of 4.00 by students through the official faculty evaluation

Taguig, Philippines / Ho Chi Minh, Vietnam

Taguig, Philippines

Set-up and led the end-to-end S&OP in both Philippine and Vietnam marketsExecutes Demand and Supply Planning process for both markets, in coordination with an offshore shared service partnerStandardized operational workflow between two markets, allowing for easier cross-training between the twoAbove 30% Forecast accuracy improvement sustained across both markets- Drove lower inventory levels versus previous year while maintaining CSL- Improved SLOBs (Slow Moving, Obsolete inventory) reduction

Ncr - National Capital Region, Philippines

As a pioneer in the role, created foundation for e-commerce route to marketWorked with key partners in executing innovative last mile delivery schemesEnjoyed ~95% service levels across all SKUs, ~99% on regular SKUsDrove GM neutralization for the business unit vs. total company, as opposed to industry average of -400bps comparatively

Manila

Sustained higher than 70% forecast accuracy on weekly planning bucketsPioneered execution for Market Intelligence documentation and utilization, pushing PH as Global S&OP leader in maturityLed S&OP app execution, allowing visibility of the "one number" for all key stakeholdersConducted mathematical modeling for Inventory Planning and Analysis, allowing insights to be driven for reduction of Inventory DOH (Days on Hand)

Pasig, National Capital Region, Philippines

Demand planning and forecasting for short shelf life categories: Magnolia Ice Cream, Butter, Dressings, and Margarine (Star, Dairy Creme), handling 127 active SKUs, plus nearly 30 promotional itemsForecast accuracy of >70% for new products/innovations through correlation analysisAble to achieve industry standard Forecast Accuracy (>85%) through use of various statistical models fit for each categoryCreated and prepared decks for the total Branded Business Cluster forecast metrics

Paranaque, Philippines

- Reviewing Good Distribution Practices and ISO 13485- Writing standard operating procedures and related forms- Documents controlling- Flow charting of all QA processes

Bachelor Of Science

Education record