Mcshane Ingalls Jordan Email & Phone Number

Burbank, CA, US

Los Angeles, California, United States

San Diego, California, United States

• Develops and coordinates numerous annual stewardship events for members to increase donor engagement
• Drives the conception and implementation of novel donor acquisition and retention strategies while documenting and presenting growth data to senior leadership
• Aids in the implementation of optimization strategies to improve direct mail, web, email, advertising, and social media performance related to membership goals
• Reconciles vendor invoices and submits expense reports to ensure budget data is balanced; maintains master spending spreadsheet for membership and mass market expenses; heavily utilizes Microsoft Excel

San Diego, California, United States

• Provided administrative support by monitoring and purchasing office supplies/membership materials; reconciling vendor invoices and maintaining budget data; and submitting expense reports
• Performed various office duties such as updating and maintaining electronic and physical documents; producing and processing reports; and managing all lines of communication for Membership Sales and Direct Response.
• Ensured the efficient operation of the Direct Response team by monitoring vendors and supply costs; tracking and coordinating purchases; and serving as the main line of communication for department-specific fundraising.

San Diego, California, United States

Pensacola, Florida, United States

• Generated new leads and promoted membership enrollment through outbound calling, website and walk-in registration, referral programs, business to business outreach, and community marketing events
• Facilitated in-studio tours and promoted an engaging on-boarding experience by initiating positive conversations and assessing client needs
• Performed administrative tasks including follow up calls and emails, data entry and filing of client records, and management of client accounts
• Provided excellent customer service during each interaction to solicit new member sales while maintaining existing member relationships

Pensacola, Florida, United States

• Answered and directed all client requests via phone, text, and e-mail, with goals including scheduling inspections, responding to service queries, and proficiently managing and distributing account records
• Effectively resolved all complaints and conflicts among clients and realtors
• Crafted and distributed marketing campaigns via direct mail, electronic mail, company website, and social media accounts
• Researched and pursued prospective business partnerships via community outreach, cold calls, business presentations, and digital marketing campaigns

Gainesville, Florida, United States

• Educated and engaged customers on product and service offerings to increase sales
• Built and maintained strong business relationships with co-workers as well as management and staff at retail locations
• Developed and implemented strategies for effective brand representation
• Submitted detailed, accurate reports per event and coordinated attendance, compliance, and uniform for Brand Samplers

Gainesville, Florida, United States

• Supervised up to 5 employees in ensuring policy and safety in cardio and weight rooms
• Assisted in the hiring and training processes of new Fitness Associates and Supervisors
• Lead presentations to groups of 60 or more introducing and advertising RecSports memberships during new student orientation
• Collaborated with administrative staff in the marketing and execution of Strength and Conditioning special events
• Enforced gym policies, handled emergencies accordingly, and upheld excellent customer service to patrons
• Ensured completion of shift reports, checklists, and maintenance logs using Microsoft Excel

Gainesville, Florida, United States

• Programmed and instructed weekly cardio fitness classes of up to 60 participants per class
• Assisted in recruitment, interviews, auditions, and hiring of new instructors
• Served as a mentor to four upcoming group fitness instructors
• Collaborated with Housing & Residence by offering fitness classes to freshman housing in an effort to promote participation at recreational facilities
• Instructed group fitness classes to specific populations and for special events within several UF organizations

Bachelor Of Arts - Ba, Spanish, Pre-Health

Associate Of Arts - Aa