Responsible for consolidating metrics for $250M P&L Outcomes line of business. Managing a 5-person team of senior analysts supporting monthly business operational reporting to CEO and executive sponsors. Establish and manage cross-functional efficiencies for Product Management, Managed Services and Marketing operations.• Created monthly/quarterly business operational reporting to CEO and executive sponsors, maintaining 5% - 10% variances.• Established financial, commercial and delivery models for performance-based SaaS Outcomes offerings, growing managed services business 20%.• Analyzed budget and forecast reporting for outcomes business unit including revenue and cost/margin reporting for professional services and managed services/hosting teams, improving margins 15%. • Gained operational alignment and strong partnerships with internal business units, providing strategic growth targets of $20M and purposeful solutions to customers.

Responsible for consolidating metrics for $250M P&L Outcomes line of business. Managing a 5-person team of senior analysts supporting monthly business operational reporting to CEO and executive sponsors. Establish and manage cross-functional efficiencies for Product Management, Managed Services and Marketing operations.• Created monthly/quarterly business operational reporting to CEO and executive sponsors, maintaining 5% - 10% variances.• Established financial, commercial and delivery models for performance-based SaaS Outcomes offerings, growing managed services business 20%.• Analyzed budget and forecast reporting for outcomes business unit including revenue and cost/margin reporting for professional services and managed services/hosting teams, improving margins 15%. • Gained operational alignment and strong partnerships with internal business units, providing strategic growth targets of $20M and purposeful solutions to customers.

Developed extensive product and industry knowledge of rapidly growing Advanced Metering Infrastructure (AMI) business. Established and maintained utility customer relationships from presales cycles through post implementation support. Collaborated with product and service vendors for delivering complex solutions.• Directed system solution implementations for over 40 electric, gas and water utility customers including Investor-Owned Utilities and Government Municipalities, establishing solid reputation and relationships with key customers.• Formed and expanded a professional delivery services organization from 20 to 300+ consultants, resulting in customer satisfaction and above average resource retention.• Managed to $90M - $158M services revenue targets while maintaining margins of 30% - 50%.• Prepared COO executive level status reporting, delivering budgets, services estimations, and monthly revenue reports for the solution services organization, including individual project financials.• Collaborated directly with sales responding to 200+ Request for Proposals (RFPs), participating in customer presentations, contract negotiations and hand off to implementation project teams.• Coordinated with engineering and product management teams for product prioritization, aligning with multiple customers' requirements and schedules. Strategized with product line managers on direction of AMI, Meter Data Management (MDM) and Analytics solutions gaining agreement on future agile development release schedules.