It Engineer - Tennessee Electric Vehicle Center
• Supported a multi-shift operation in launch mode of a greenfield manufacturing plant.• Provided technical support (Manufacturing IT applications, infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.• Interfaced with corporate IT and business owners to prioritize improvement efforts.• Supported Plant Floor Systems / PDO teams in resolving incidents; Provided triage and business continuity plans, supported escalations, provided hands and feet to support teams and other global teams (i.e. DBA, Server Operations, Ops Control, Network Operations).• Focused on the integration / long term maintenance of applications and hardware.• Assisted site IT manager with managing assignments and workload.• Developed, maintained, and shared, accurate support documentation.• Supported local network equipment in a Cisco based environment.• Supported local servers across both physical and virtual environments in a Windows and Linux based ecosystem.• Supported FoT deployments and expansion efforts utilizing IIoT, iOS, software-defined network, mobile, and Android based equipment.