An ITIL Certified professional with more 15 years of IT experience specializing in IT Systems Administration and IT Infrastructure. Mike has a vast knowledge of IT services and infrastructure , having been exposed to different infrastructures and systems such as Email, Internet, Video Conferencing, DNS, and other Collaboration Tools. His line of work exposed him to a wide variety of system design and deployment ranging from out-of the box systems, ground up and on-site deployment to cloud based infrastructure setup. He has experience in dealing with different nationalities, brought by his coordination with different vendors of different products that came across as part of his role as an IT consultant.Mike was a member of a specialized team composed of SMEs from different offices tasked to identify and address weaknesses and security issues of identified systems.