Md. Abul Bashar Email & Phone Number

Experienced System and Network Operations Center Manager with a demonstrated history of working in the information technology and services industry. Skilled in Network Administration, Switches, Networking, Cisco Systems Products, and Domain Name System (DNS) and all Linux platform applications and services. Strong operations professional with a Master focused in Physics from University of Dhaka. Career spanning of 17 years of expertise leading complex IT projects and managing cross-functional resources to optimize enterprise technology and ISP operations. As a Science graduate, committed to ensure quality and service excellence with aptitude for launching new technology operations including client and vendor relationships, policies and procedures and business process.• Project Management: IT Infra migration, IT Policy implementation, Virtualization, Disaster Recover Site, integration, IPv6 Implementation etc.• People Management: Lead IT Infrastructure team, motivate and evaluate performance.• Technology Integration: Security enhancement and Enterprise cloud hosting etc.• Service Operation: Ensure IT Operation for 24/7 facilitating stakeholders, customers following SLA & OLA. Incident/Problem/Access/Change Management. • Business Strategy: Demand Management, IT strategy roadmap & Alignment with company mission, vision & values.Specialties: • IT Service Management• Project Management• Security Enhancement• Database (Oracle, Mysql)• Scripting (PHP, Shell, Perl)• Backup and Storage Administration• Data Network (Cisco)• Billing System (Maxim Billing)• Web Development (Wordpress, Zoomla)• Strategy Development.• System, Security and Network Administration.• IT service / help desk management. • IT Business Continuity Program.• Disaster Recovery.• System/Data Backup and Recovery Solution.• System Health Maintenance and Performance Monitoring.• Team Activity and System Performance Reporting.

Listed skills include Cisco Technologies, Ip, Switches, Dns, and 11 others.

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  University Of Dhaka

  Physics