Md Azam Ali Email and Phone Number

• Launching Amazon EC2 Cloud Instances using Amazon Web Services and Configuring launched instances with respect to specific applications.• Manage VPCs, security groups, and user access to our various public cloud systems and services.• Setting up VPC environment, attaching Internet gateway creating public and private subnets and hosting AWS resources within the VPC environment.• Using Amazon EC2 to launch virtual servers, configure security groups, networking and managing storage using EBS Volumes.• Creating Elastic Load Balancers to route traffic to multiple EC2 instances.• Employed IAM to create & control AWS users & groups access to AWS services.• Configuring Amazon Route 53 to route end users to Internet applications, creating and managing various records.• Provisioning infrastructure using AWS CloudFormation.• Worked on deployment of infrastructure on AWS using CI/CD Pipeline and GitHub repositories.• Launching AWS infrastructure using Terraform.• Creating Cloud Watch alarms to monitor AWS resources.• Using EFS as a shared file system for EC2’s across different availability zones.• S3 - Creating and managing buckets, policy, versioning, static website hosting.• Migrating Server to the AWS cloud.• Collaborated with various team & management to understand the requirement & design the complete system.• Involved in the end-to-end deployment process.• Managing & Implementing CI/CD pipeline using Jenkins.• Creating & Maintaining Docker Images.

• Installing & managing the latest version of Operating Systems as per the requirements of clients like Windows 7,8,8.1,10.• Installing & managing the Windows Servers like 2008/R2, 2012/R2 & 2016.• Promptly addressing the issues reported by the users related to OS, Servers & Applications.• Creating Active directory users, groups and group policy on various AD servers Domains. Active directory basic infrastructure.• Managing patches in WSUS server and SCCM and antivirus updates for end user machines.• Creating, installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows Operating system.• Managed Active Directory, which involved creating and modifying accounts/groups, establishing permissions, resetting passwords.• Knowledge on DNS, DHCP.• Hot add CPU and Memory to the virtual machine and Updating VM tools into VMs.• Deploying virtual machine using template/cloning.• Providing access to share folder to user.• Creating host names, deleting & unlocking user accounts.• Installation and Configuration of Windows 7 / 8 / 8.1 / 10 (Operating Systems (OS) installation / re-installation, upgrades and patches for desktops and Laptops.• Uploading and downloading the files and application from shared data store.• Installing windows server 2008,2008R2,2012,2012R2.• Giving access permission to drives, folders, files and applications for customers.• Active directory users and groups group policy on windows 2008 and 2012 Domains.• Managing patches in WSUS server and SCCM and antivirus updates for end user machines.• Data transfer from network and from shared storage for customer• Active directory basic infrastructure.• Closure of requests and incidents through ticketing tools.• Maintaining committed SLA and call response time for customer requests.• Troubleshooting End users’ issues via remote tools like MS Lync.