Md Faisal Hossain Email & Phone Number

Sydney, New South Wales, Australia

• Dealing with general enquires and complaints from customer.• Verifying applicants work rights and chasing residency status.• Following up on customers with incomplete applications.• General administration duties such as filing and sorting of mails.• Handle customer inquiries both telephonically and by email.• Research required information using available resources.• Manage and resolve customer complaints.• Provide customers with product and service information.

Sydney, New South Wales, Australia

• Work under guidelines of hotel manager to set up hotel daily activities.• Responsible for customer service.• Managing check in-out.• Assist in keeping all working areas safe, clean, sanitary, and in compliance with hotelregulation.• Support the Association to maintain a safe working environment.• Assist in the daily upkeep of facilities and all bookkeeping.• Providing professional customer service, demonstrating an excellent level of communicationskills.• Preparing daily reports, general office duties and provide support to the higher managers.• Managing customer feedback, queries, and complaints in a professional way.

Certificate Iv In Business, Business Administration And Management, General

• Apply critical thinking to work practices. • Use digital technologies to collaborate in a work environment. • Build and maintain.

Diploma Of Hospitality Management, Hospitality Administration/Management

• Manage diversity in the workplace. • Enhance customer service experiences. • Develop and manage quality customer service practices. •.