Faiz Khan Email & Phone Number

New Delhi, Delhi, India

-Identified and managed customer needs, resulting in a 25% increase in customer acceptance.-Created PRD, sprint backlog, work item, stories, test scenario, product feature explanation for 6 features launch.-Managed task board (Devops), tech team and conducted pre and post sprint meetings.-Got on customer integration calls which resulted in 62.5% reduced time of users in on-boarding process.-Developed and maintained API document for customers.-Developed product explanation documents, product manuals, dashboards and reports to track product performance and usage metrics.-Managed customer support and feedback, resulting in a 50% reduction in customer complaints-Collaborated with engineering and design teams to define and prioritize product features, resulting in a 10% increase in development efficiency

New Delhi, Delhi, India

-Developed and launched a comprehensive product website that increased inbound leads by 3X in the first quarter, increased the traffic by 80% and reduced junk leads by 50%.-Created and managed a B2B sales budget that maximized ROI on email marketing, SEM marketing campaigns, implemented SEO strategies and initiated template approach for social media posts.-Collaborated with cross-functional teams to define product features and brand positioning, resulting in improved customer satisfaction and loyalty.-Developed and implemented a leads segmentation strategy by bucketing and initiated a engagement loop that increased customer lifetime value.-Developed and implemented a customer interaction and feedback system that improved customer satisfaction by 5%.

I collaborated with top executives in the marketplace and blockchain industry to design and execute comprehensive marketing strategies aimed at increasing sales and enhancing brand recognition for the company. I leveraged my expertise to develop innovative solutions that met the project requirements and implemented effective tactics to support these goals. I crafted marketing plans to facilitate the smooth rollout of the client's products and services.-Managed advertising budgets of INR 15-16 Lakhs.-Revamped the sales funnel, products, and services to unlock new business opportunities for clients.-Established streamlined processes and cost savings measures, leading to the successful launch of the company's development, sales, and brand visibility.-Spearheaded the creation of groundbreaking digital sponsorship packages, attracting a new user base.

India

Work From Home

— Directed launch of 2 new product versions, generating, 7000+ new users.— Developed marketing strategies approximately 14 days ahead of schedule for 5 consecutive weeks.— Established a highly-efficient relationship between the development, sales, and marketing teams and departments.— Ensured efficiency and user satisfaction by overseeing and analyzing 3000+ interactions.— Increased Linked-in followers by 720+ followers per month.Key achievement:— Strategist and generated the market segmentation.— Increased the Engagement time from 3 min to over 15 min and Retention rate to over 5% over 30 days, which is above the industry standards

Bangalore Urban, Karnataka, India

— Generated 5-6 Sales qualified leads per month from calling and Instagram— Identified and changed Google and social media advertising strategies.— Handled, planned, executed and managed 3 clients marketing strategies.Key achievement:— Led the Instagram handle growth from 60 followers to, 2400+ followers.— Collaborated and developed the landing page.

Bhubaneswar

— Conducted biweekly customer surveys to determine the most sought-after service.— Led successful marketing campaigns for new services and ensured their timely launch month over month.— Collaborated and executed business marketing deals.Key achievement:— Increased the revenue by 40% by implementing new and trendy strategies.

India

— I had to make a web app which was a free version of Amazon rekognition with the maximum possible feature during a 3-month time span.Key achievement: Features include: 1. Face and eye detection, 2 Face recognition, 3 Celebrity recognition, 4 Facial expression recognition, 5 Scene detection.

Bhubaneswar

Bhubaneshwar Area, India

Bachelor'S Degree, Electronics And Telecommunication

Education record

Matriculation, Icse