Md Khirul Bashar Email & Phone Number

Bangladesh

Bangladesh

Bangladesh

Responsibilities:To achieve station yearend revenue targetManage & develop all agent/corporate accountsManage all MKT activitiesLead the RES & sales teamPreparing yearly budget and business planCollecting market data and analysis overall situationPreparing promotional and tactical fare Managing all sales tools like incentive scheme, corporate deal, spot discount, group fare etc. Managing loyalty program in all aspectsCo-ordination with reservation, airport and account teamReport to Country Manager daily basisCorrespond with head office daily basis.

Doreen Tower, 6A Level 7, Gulshan-2 , Dhaka

1.Managing 35% of Port revenue ,2. Maintaining relationship with the Corporate clients, agencies and suppliers,3 .Analyzing the market,4. Working with price and promotional fares5. Finding out potential business,6. Developing and properly utilizing marketing tools,7. Managing loyalty program (Marco Polo Club & Asia Miles)

Baliaree Building Plot#30, Road#130, Gulshan-1, Dhaka

1.Ensuring customer service through the highest quality of service as per CX guideline.2.Achieving direct sales target and making effective telesales3. Providing effective reservation and ticketing services to customers and agents.4. Minimizing customer complaints and maximizing advance ticketing-reservations.5. Ensuring to keep the team updated and trained to packages and advanced ticketing..6. To assist R &T Supervisor and Accounts.7. Promote holiday packages and to promote loyalty program8. Providing complete Hong Kong visa service effectively.9. Meeting with Sales & Marketing regarding fares and ticketing terms & conditions.10. Handling top loyalty members and corporate and ensuring effective service.10. Maintain communication with other international ports & Head office of Dragonair & Cathay Pacific randomly.