OpenAir Analyst

Lead - OpenAir

Responsible for End to End Implentation of Project Systems , Resource Management Systems, Timesheet Management systems for Maveric in Netsuite OpenAir powered by Oracle. As an Analyst., Resolved more than 3500 issues along with team.Handled more than 3000 Employees Configurations.Handled more than 120 + Projects databases. Implementation Support for Modules of Project, Resources ,Timesheet Management. Weekly Audits done for 3000+ users and check for mismatches followed by updating them. Configurations for All modules done in OpenAir. Requirements Elicitation done with different teams.Defined User Stories for gathered requirements Prepared Test cases. Performed End to End testing and User Acceptance Testing. Provided Support for Go-Live Implementation.Prepared User Manuals, Videos for Open Air training. Provided User TrainingMonitoring Open Air Integrations on regular basis. Implemented Change Management Process for Change Requirements.Facilitate Team Meetings and Daily Statnd ups by following Scrum Framework.Prepare Kanban Boards using cards and columns. Configured Reports for All Modules in Open Air.

Working as Analyst and Product Implementation Support for an application named NetSuite OpenAir powered by Oracle.Responsibilities included taking care of :Business Analyst :Gathering Requirements from Users/ Process OwnerPreparation of Software Requirements SpecificationsFeasibility Study / Analysis on Product Implementation Constant Interactions between Product Owners and Product Vendors for Requirements ClosurePreparation of Functional Specification Documentation for Organizational Structures which includes Use Cases, Activity, Process Flow Diagrams.Handling Change Requirements Process.Product Implementation Support :Building Product Customizations for Roles, Access Controls, Projects, Organizational Structures, and Reports. Ensure Product Customizations are working fine through testing different Use Cases.Application Testing:Data Flow, End to End Flow, and User Acceptance Testing for Overall Product which includes Processes of Pre-Sales lifecycle, Project Lifecycle, Resources Lifecycle, Fulfilment Lifecycle, Invoices Lifecycle, HR, and Admin Lifecycles.Go-Live SupportProduct Trainer Preparation of User Manuals, Video Tutorials of Application.Trained Users on Application User Support:Providing User Support via Ticketing Tool. Handling User Queries/Concerns Application Performance Monitoring:Daily Monitoring of Modules for Automated Scripts.Handling Automation Script Failures.Monitoring OpenAir Integrations via Internal Applications.Product Configuration Management Daily Updation of New Employees Customisation in OpenAir. Daily Updation of Relived Employees Profile due checks and inactivation process in OpenAir. Application Audit: Weekly Audit of OpenAir Application which includes All Modules.Check for mismatch/discrepanciesResolve discrepancies by Updating changes.

Content Writings / Technical Writing(Clients-USA,UK, UAE,AUSTRALIA)