Md Mosiuzzaman Email & Phone Number

Dhaka, Bangladesh

1. Implementation of RAISE MIS at Wage Earners' and Welfare Board of Probashi Kallyan Ministry.- Contributing as Sr. Business Analyst and leading the BA team- Preparing Project documentation (Inception, SRS & SDD etc.), - Facilitating requirement workshops and prototype presentations and Project Management activities 2. Implementation of BISDP G-04 Project (Back-office ERP) at: Sadharan Bima Corporation (SBC), Jiban Bima Corporation (JBC), Insurance Development & Regulatory Authority (IDRA) and Bangladesh Insurance Academy (BIA):- Contributed in Inception Report development work - Contributed in Deliverables 2 (BRS, SRS & SDD) development work 3. Implementation of BISDP G-10 Project (Call Center & CRM, Web Portal & CMS, BI) at Sadharan Bima Corporation (SBC) & Jiban Bima Corporation (JBC):- Lead the BRS, SRS & SDD development team- Incorporated PMC and project (BISDP) feedbacks and component level tracking- Facilitated Document Review workshops at client organization and Project office. 4. Implementation of BISDP G-23 Project (Call Center & CRM, Web Portal & CMS, BI) at Insurance Development & Regulatory Authority (IDRA) & Bangladesh Insurance Academy (BIA): - Lead the BRS, SRS & SDD development team- Incorporated PMC and project (BISDP) feedbacks and component level tracking- Facilitated Document Review workshops at client organization and Project office.5. CMMI L-05 Appraisal Work for 2024- Supervise SEPG, SQA & Training Teams to carryout Appraisal documentation- Assist the QA Lead in High Maturity Activities to meet company BO- Monitoring & Track appraisal activities and reporting.

Dhaka, Bangladesh

- Analyze existing business processes then translating high-level requirements into documentation, Clarify requirements to development team and record dependencies. - Follow-up development and QA team from project inception to project Execution. - Develop Inception Report with Project Approach & methodology, Project plans, WBS, SOP etc., Also prepare RFP responses with Proposed Solution & deliverable plan.- Contributing in Organization Process Group as SEPG team member (for CMMI L5 appraisal)

House 200, Road 8, Dohs Mohakhali, Dhaka, Bangladesh

- New (ITES) Business Development of the company. - Account Management of One Bank MFS "OK Banking"- Account Management of ICT Ministry- Response to EOI, RFP's & sales content development, - Manage Digital presence of Q-Pay e-payment gateway

Dohs Mohakhali, Dhaka.

- Pre-sales Activities: Development of Business Proposals, Tender RFP documents, Agreement (MOU & SLA), Technical Drawing, prepare .PPT Presentations, Project management docs, Website content, marketing & PR communication materials, etc. - Account Management for Mobile Banking service (UCash & Mobile Cash), - POS based payment collection, SMS based services, E-Commerce, Mobile Ticketing, Online Software Solution- Contributed in ERP implementation at RDF and Customized solution at DAI project of USAID

Dohs, Mohakhali, Dhaka

- Generated New business for the company in Mobile Banking, SMS solution, POS solution. - Worked hard for building and leading the business development team. - Successfully participated in M-banking tender process in two banks and they are now major client of the company.

Dhanmondi, Dhaka

• Worked with HP(OEM) to establish authorized HP service center• Redesigned HP service delivery process & spare parts inventory

Panthapath, West Dhanmondi, Dhaka

Acted as Primary contact with ASUS Inc., DELL and brother for after sales support, Managed Daily Service Operation including RMA activities. Kept good communication with ASUS, DELL & brother for improving customer service experience, Arranged several training programs for support engineers etc.

Master Of Business Administration (Mba), Marketing

Activities and Societies: English Speaking club, Debate Team, Young Entrepreneur's ClubMBA with Major in Marketing

B.Sc, Computer Science

Activities and Societies: MIU Nature Studies Club, MIU Blood Donation Club, MIU Social Walefare Club, Member of American Center & Member.

H.S.C, Science

Activities and Societies: College Sports Club & Science ClubH.S.C

S.S.C, Science

Activities and Societies: Fund Raising Team, Science ClubS.S.C