Md Nooruddin Email & Phone Number

Hyderabad, Telangana, India

➢ Responsible for AMC renewal (conversions, recoveries) & extending support to the Service Supervisor.➢Goal oriented approach to meet annually budget regard of +Net Addition in Closing LIS, 24/7 CS business, Digitally mode of business, & Collection.➢ Completing all the documentation associated with the Contract, i.e. tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given timeframe.➢ Sound Exposure in online & Offline NIT/TENDER Filling process in (Online Mode-ARIBA/GeM/DVC Portal/Telangana e-tender) for Government Jobs.➢ Effectively completing the assign task/targets within the specified timeframe.➢ Preparing of daily, weekly, and monthly reports on B2B & B2C.➢ Preparing and making presentation to Customers and stakeholders & to ensure adhering to Safety procedures while visiting the sites.➢ Liaising for revenue growth in VA OR business.➢ Managing TR business with reducing provision & AR days.

Patna, Bihar, India

➢ Managing Kone B2C/B2B Service revenue business with the team of 1 Area Manager / 2 Service Sales /1Collection Executive / 2 Service Supervisor along with 22 Technicians & more than 1000 LIS-LIFS portfolio in Bihar territories.➢ Advising customers on how best to use the products or services provided.➢ Engaging with premium customers to build relationships and delivering a positive customer experience while acquiring new customers.➢ Collaborating with the design, production, engineering, or research and development departments of the company to determine how products and services could be made or modified to suit the needs of the customer.➢ Drive the on-boarding of dealing with client, assessing their expectation & fulfilling them.➢ Maintaining & increasing the sales of our areas & establishing, maintaining, and expanding our customer base.➢ Collecting leads and market information about potential customers & approaching such customers for Sale and/or Renewal of Annual Maintenance Contracts for Elevators and Escalators.➢ Improving lead generation by effective use of Salesforce and create new sales opportunity. ➢ Satisfying the needs of existing customers & builders and query resolution.

Chennai, Tamil Nadu, India

➢ Project Management, Project evaluation & their execution as per client’s standards.➢ Documentation and cross auditing the system. ➢ Cross verifying the process (product parameters & process parameters).➢ Root cause analysis & Customer complaints analysis. ➢ Acquired strong skills of dealing with clients, assessing their expectation, and fulfilling them.➢ Responsible for Final Quality& Process quality & Preparing Daily MIS Report.➢ Preparing Project schedule, Execution of project within given period.

Indore, Madhya Pradesh, India

➢ To handle and serve as client service associate with business research and trading. ➢ To work on junk disposed leads to generating revenue volume wise ensuring better service with minimal market risk.➢ Client Orientation of services for maximum Service Efficiency.➢ Effectively completing the assign task/targets within the specified timeframe.➢ Expansion of internal and external documentation and cross auditing the system.➢ Be the interface between in gap analysis and test case preparation of multiple solution.