Md Rabbi Hasan

Md Rabbi Hasan Email and Phone Number

Manager - Telesales and Technology Associate at Bili Logistics Limited @
Md Rabbi Hasan's Location
Dhaka, Bangladesh, Bangladesh
About Md Rabbi Hasan

I want to build up my career in a challenging profession, where my creative talent & hard work will be the key to success. I would like to do hard work in applying my effectiveness and change to contribute my experiences, education, enthusiasm, and creativity. I have the Ability to Build Rapport with Clients and Customers. I am Precise Time Management Skills. I am Skilled in Communication. I have Product/Service Demonstrations Skills and Capabilities.

Md Rabbi Hasan's Current Company Details
Bili Logistics Limited

Bili Logistics Limited

Manager - Telesales and Technology Associate at Bili Logistics Limited
Md Rabbi Hasan Work Experience Details
  • Bili Logistics Limited
    Manager - Telesales And Technology Associates
    Bili Logistics Limited Jan 2022 - Present
    Dhaka, Bangladesh
    Bili is a logistics platform that brings products into Bangladesh from outside and distributes them to clients whose contact information was obtained by the telesales from prospect leads.•Install, maintain, and configure hardware and software systems according to company policies.•Troubleshoot and repair network, hardware, and software components.•Perform routine maintenance and inspection of network and server systems.•Test network and server systems to verify functionality and performance.•Maintain IT infrastructure and manage help desk issues.•Assist in the installation and maintenance of the telephone system.• Meeting with sales managers to discuss telesales strategies.• Training junior telesales staff.• Writing sales scripts and customer answer sheets.• Implementing sales strategies.• Managing the telesales team and assisting junior staff.• Monitoring the performance of the telesales team.• Setting weekly and monthly sales targets.• Maintaining customer relationships.• Handling escalated customer complaints.• Compiling and presenting sales reports.
  • Paperfly
    Assistant Manager
    Paperfly Apr 2021 - Jan 2022
    Dhaka, Bangladesh
    Paperfly is a one-stop smart logistics solutions provider company. We offer doorstep delivery services all around Bangladesh at the union level, along with warehousing and fulfilment facilities.• Onboarding SNM Merchants and lead the telesales team . • Meeting with sales managers to discuss telesales strategies.• Training junior telesales staff.• Writing sales scripts and customer answer sheets.• Implementing sales strategies.• Managing the telesales team and assisting junior staff.• Monitoring the performance of the telesales team.• Setting weekly and monthly sales targets.• Maintaining customer relationships.• Handling escalated customer complaints.• Compiling and presenting sales reports.
  • Redx Delivery
    Sales Development Associate
    Redx Delivery Oct 2020 - Apr 2021
    Dhaka, Bangladesh
    •Marketing•Merchant onboarding,•Maintaining Merchant’s Accounts, •Data analysis.
  • Shopup
    Senior Customer Service Executive
    Shopup May 2019 - Sep 2020
    Dhaka, Bangladesh
    Identify customer's needs, clarify information, research every issue, and provide solutions• Working on client satisfaction surveys and reviews• Build sustainable relationships and engage customers by taking the extra mile• Keep records of all conversations.
  • Labaid Hospitals And Diagnostics
    Customer Care Manager
    Labaid Hospitals And Diagnostics Oct 2017 - Apr 2019
    Elephant Road, Dhaka
    •Marketing, Customer support over the phone, maintain contact with customers,•Making appointments, •selling health packages, etc.
  • Genex Infosys Limited
    Customer Service Manager
    Genex Infosys Limited Nov 2013 - Dec 2016
    Uttara, Dhaka
    •Marketing, Customer support over the phone, •Maintain contact with customers, •Technical support to customers, etc.•Selling Bundle, VAS, and Roaming packages.
  • Robi Axiata Limited
    Customer Service Manager
    Robi Axiata Limited Apr 2013 - Nov 2014
    Uttara, Dhaka
    •Marketing, Customer support over the phone,•Maintain contact with customers,•Technical support to customers, etc.•Selling Bundle, VAS, and Roaming packages.

Md Rabbi Hasan Skills

Microsoft Excel

Md Rabbi Hasan Education Details

Frequently Asked Questions about Md Rabbi Hasan

What company does Md Rabbi Hasan work for?

Md Rabbi Hasan works for Bili Logistics Limited

What is Md Rabbi Hasan's role at the current company?

Md Rabbi Hasan's current role is Manager - Telesales and Technology Associate at Bili Logistics Limited.

What schools did Md Rabbi Hasan attend?

Md Rabbi Hasan attended Royal University Of Dhaka (Rud).

What skills is Md Rabbi Hasan known for?

Md Rabbi Hasan has skills like Microsoft Excel.

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