Md Rizwan Email & Phone Number

India

Chennai, Tamil Nadu, India

------Skill Set----- Sound knowledge on Windows Server, Virtualization platforms Sound Knowledge on Windows & Active Directory Services Providing Level L2 support in Active Directory issues Designing and deploying new Active Directory domain. Designing Group Policies and managing them-----------Roles--------- Good Knowledge and Hands on Windows & Active Directory Services Hands on experience on DNS and Troubleshooting skills File Replication Services (FRS). Good knowledge security access and permission Designing Group Policies and managing them Implementing Microsoft DNS with integration to Active Directory Planning and implementation of Active Directory Replication. Good Knowledge and Hands on experience on DHCP administration Knowledge on Windows Deployment Service (WDS). Good knowledge and Hands on experience on File/Print server administration Good knowledge and Hands on experience on BigFix patch management Problem solving Capability in IBM, HP and Dell Hardware Problem determination and resolution within SLA's Knowledge of Virtualization (VMWare & Hyper-V) Handled 400+ Server Alerts on a weekly basis and worked on the initial triage of the alerts followed by creation of Outage Tickets and intimating the business units through Email. Perform VM host reboots via maintenance mode Monitored and resolved network and application alerts, involving start/stop services, reboots, and troubleshooting applications on client web servers. install & configure VMware Esxi Deploy, manage, and migrate virtual machines using templates, cloning, and VMware vCenter Converter. Create , Modify, manage virtual machines & virtual machine snapshots Perform VMware vMotion and Storage vMotion migrations Good knowledge and Hands on experience on backup & Restore via Avamar

Chennai Area, India

• Installation, Configuring and Troubleshooting of MS Windows Server 2008, 2008 R2, 2012 and 2012 R2.• Active Directory, Users, Groups, OUs Creation and Computer management• Creating, Testing and Implementing Group Policy. Group Policy Management• Active Directory - Replication, Backup and FSMO Role, Transfer and Seize.• AD Trust relationship for various clients.• Domain controller patching and Maintenance Activities• DNS activity like Forward, Reverse Lookup zones and Stub zone. Aging/Scavenging, Forwarder/Conditional forwarders• DHCP deep knowledge• Configure & administration the AD, DFS & FSRM• DFS and Shared folder creation. Shared folder NTFS security settings• The technical support responsibilities include User login fixes, financial application errors, MS outlook, Zimbra-desktop mails related issues and ticketing tool management [Oracle service cloud (CRM)]. • Configuration Microsoft exchange active Sync, and Air watch email accounts in mobile devices and acquired knowledge of using remote support tools such as (Any desk, Team viewer, Ammyy admin).• Playing an effective part in ADDS Managing & DHCP Servers configuration in respective Hubs and coordinate with Various Vendors like Mail, AMC, and concern Team. • I’ve been given the additional responsibility of Team Lead by means of which I’ve acquired the necessary interpersonal skills to manage the team under my supervision.Technical Skills• Having intermediate expertise in Microsoft Azure and Office 365• Strong Knowledge on Window server Backup & Restore, ADDS Database offline defragmentation• Having intermediate expertise in networking SECURITY (sonic firewall) and PGP data protection.• ADMT Migration

Chennai Area, India

• Troubleshooting of desktops and Laptops.• Lotus Notes installation and troubleshooting• Pgp (pretty good privacy) installation in User laptop for data secure .• Troubleshooting and configuring printers, scanners and Xerox printer• Coordinating with network team for Router / Switch configuration and installation & Trouble shooting.• Involving Maintenance of Routers, switches, NT Box, Modems, Hub, Laptop’s and PC’s Responsibilities.• First level diagnosis of Server, Router, Switch and other IT Assets.• Installation of Win XP,Win 7, win 8 Banking Applications, Configuration of network printers& scanners.• Adding Client Systems to Domain.• Troubleshooting in citrix desktop’s & Client configuration• Managing domain user account using active directory users and computers.• Antivirus Installation (SEP), Updating virus Definition file patches through Remote.• DSM installation in both Server and client for Asset Management.• Supporting user calls through USD personally as well as remotely.• Managing all the network related problems & follow up with the network team on regular basics for entire Tamilnadu region

Chennai Area, India

• Troubleshooting of desktops and Laptops.• Lotus Notes installation and troubleshooting• Pgp (pretty good privacy) installation in User laptop for data secure .• Troubleshooting and configuring printers, scanners and Xerox printer• Coordinating with network team for Router / Switch configuration and installation & Trouble shooting.• Involving Maintenance of Routers, switches, NT Box, Modems, Hub, Laptop’s and PC’s Responsibilities.• First level diagnosis of Server, Router, Switch and other IT Assets.• Installation of Win XP,Win 7, win 8 Banking Applications, Configuration of network printers& scanners.• Adding Client Systems to Domain.• Troubleshooting in citrix desktop’s & Client configuration• Managing domain user account using active directory users and computers.• Antivirus Installation (SEP), Updating virus Definition file patches through Remote.• DSM installation in both Server and client for Asset Management.• Supporting user calls through USD personally as well as remotely.• Managing all the network related problems & follow up with the network team on regular basics for entire Tamilnadu region

Diploma Polytechnic, Electronics And Communications Engineering, 74.4%

Activities and Societies: Participated in sports & cultural programsParticipated in sports & cultural programs

Bca, Computer And Information Sciences And Support Services

High School, Regular/General High School/Secondary Diploma Program, 79%

Activities and Societies: Participated in sports & cultural programsParticipated in sports & cultural programs

Bca, Computer And Information Sciences And Support Services, 8.1