Michael Doyle Email & Phone Number

Cedar Park, Texas, United States

Austin, Texas

IT Dept Sr. Systems Administrator managing Linux (RHEL, CentOS, Debian, Ubuntu, Raspbian), Windows (2003-2019), Migrated Exchange 2003 to Office365 online, Azure, Amazon AWS, VMware ESX 3.5, ESXi 6.0-7.01U & vCenter 7.0, MS SQL 2017, Minor IBM DB2 database, McAfee ePolicy Orchestrator/SIEM/MVISION, ConnectWise Automate & Manage, HP Proliant Blade.

Austin, Texas Area

Web development using HTML, CSS, Javascript, PHP, MySQL, PostgreSQL, NodeJS, PugJS, SQLite

Austin, Texas Area

While serving initial role, assigned responsibilities for 2 additional full-time positions as Domain Administrator and Business Analyst while still maintaining original responsibilities and the same level in quality of service, without additional compensation. Received multiple recommendations by client for this.- Business Application Analyst for BOS (Back.

Austin, Texas Area

Responsible for technically supporting walkups, calls, tickets, emails, and faxes. Was promoted into DCV (Demand Control Ventilation) SME (Subject Matter Expert) after only 3 months of employment.Support included:- Hardware * All computer component: motherboard, flash disk, IO board. * All mechanical components: contacts, relays, light sensors, humidity.

Austin, Texas Area

- Provided Ethernet and WiFi based support for broadband connections in Hotels and Airports, for customers using every type of operating system including: All versions of MS Windows, MAC OS’s, and multiple distributions of Linux OS’s.- Worked with NOC and Engineers to troubleshoot existing problems and test beta software & hardware technology.- Used.

Round Rock, Texas

- Provided business to business technical support for large businesses and government customers.- Promoted with the title of CFI (Customer Factory Integration) - SME (Subject Matter Expert).- Took charge and resolved multiple escalated issues that where handed directly to me by my manager and other escalation managers.- After 7 months, was promoted into a.

Austin, Texas Area

Installation & maintenance of audio & video equipment for Intel Conference rooms:- Performed preventive maintenance on InFocus and Panasonic projectors.- Provided onsite technical support for Polycom SoundStation conferencing phones, and VSX video conferencing devices.- Provided onsite technical support for Intel ProShare Video System 500.- Worked with A/V.

Austin, Texas Area

Provided hardware, software, and networking technical support for home and educational customers:- Power Mac- iMac- PowerBook- iBook- Airport Wireless Network Technology- 1st generation iPod MP3 systems

Clute, Texas

- Administration and data entry of current Alpha Four DOS based database.- Creation, integration, and maintenance of newly developed MS Access database.- Onsite hardware and software computer and network technician.

Lake Jackson, Texas

- Managed internet dept while simultaneously serving as senior internet technician.- Worked directly with SBC when connecting new T1 lines.- Created professional websites for local businesses.- Assembled business/personal computers & servers.

Angleton, Texas

- Using CAD applications (Visio, AutoCAD), designed communication networks with technologies such as: switches, routers, fiber optic cabling, CAT5 cabling, satellite and microwave towers - for in and out of district schools in San Antonio, Seguin, Marion, Shiner, Boling, and Angleton Texas.- Installed, configured, and maintained MS Exchange Mail and Fax.

Lake Jackson, Texas

- Responsible for entire internet dept technical support.- Assisted in first fiber installation for college.- Built new pc's, salvaged parts from old pc's.- Reimage all classrooms, learning center, and laboratory pc's every semester.- Responsible for cleaning all college pc's of viruses.- Edited college website.

Associate'S Degree, Business Administration And Management, General

Business Administration

Associate'S Degree, Information Technology

Computer Science