Manish Dadhwal Email & Phone Number

I am a Senior System Engineer at lululemon, where I leverage my MBA and ITIL certification to ensure the smooth and efficient operation of the company's IT systems and services. I have over 10 years of experience in IT operations management, spanning various industries and domains.Previously, I was an Incident and Problem Manager at Tata Consultancy Services, where I led a team of problem analysts and coordinated the efforts of external suppliers and teams to resolve complex and critical IT problems and known errors. I also owned and maintained the Known Error Database and carried out the Process Manager responsibilities for the Problem Management process. I was recognized for my proactive and collaborative approach to managing IT problems and delivering high-quality solutions to the clients.