Michael Daley Email & Phone Number

As a Patient Access Manager at University of Miami Health System (UHealth), I oversee the daily operations and performance of the patient access and financial services team. I have a BA in Health Services Administration from Florida International University, and I have been working in the healthcare industry for over seven years. I have extensive experience in telephone support, audio editing, and phone etiquette, which I acquired from my previous roles as a Lead Patient Financial Representative at Baptist Health South Florida and a Member Service Representative at Molina Healthcare. My core competencies include customer service, communication, problem-solving, teamwork, and leadership. I am passionate about improving the quality and accessibility of healthcare services for diverse and underserved populations. I work collaboratively with my team and other departments to ensure that the patients' needs are met and that the organization's goals are achieved.