Md Amirul Helmi Bin Roslee Email & Phone Number

Singapore

Singapore, Singapore

Singapore

• L1 and L2 on-site support and resolution to technical issues
• Assist third-party application vendors to integrate their programs into the secured government system
• Work alongside various teams for networking, security, deployment/tech refresh, AD issues
• Liaise with hardware vendors to seek replacement parts for clients’ machines
• Create installation and troubleshooting guides for fellow desktop engineers
• Hands-on experience with but not limited to ServiceNow, Microsoft 365, GoMAX, Easishare/Teamshare, Bentley Applications, ArcGIS, Anaconda

• Ad-hoc technical support for residential clients e.g hardware and network troubleshooting, application setup and use
• Customise and build desktops according to clients’ requirements
• Analyse and suggest IT infrastructure for home offices and private clients

• Author manuscripts according to workflow
• Edit manuscripts for content accuracy, syllabus alignment, language and flow
• Develop content merging company's philosophy and syllabus requirements
• Copy-edit proofs for final submission
• Give instructions and review freelancers' work

• Typesetting and layout of manuscripts
• Author manuscripts under the direction of editors

• Coordinate with various teams to ensure smooth and safe movement of patrons, guests and staff throughout the venue at all times
• Maintain crowd control and provide emergency response
• Perform ad-hoc duties to ensure the smooth running of event programmes

Singapore

• Educate participants on learning and studying skills in a fun and engaging manner
• Facilitate activities to ensure participants’ learning objectives are met
• Coordinate with Team Leader and other coaches in providing a wholesome experience

Singapore

• Generate sales while ensuring customer satisfaction
• Help customers make informed choices on men’s fashion
• Provide specialized fitting services during and after sales
• Perform cashiering and other general over-the-counter duties
• Assist in stock management and visual merchandising

• Set up IT infrastructure for various clients
• Provide both PC hardware and software support for clients
• Troubleshoot clients’ PC and networking issues

• Instructor for various firefighting courses: - Section Commander Course (SCC) - Advanced Section Commander Course (ASCC) - Rota Commander Course (RCC) - Several courses for firefighters from overseas
• Direct involvement in the conduct of firefighting training and routines
• Oversee on-field safety and discipline of participants
• Procurement of logistics for firefighting activities and lessons
• Ensure welfare of course participants are upheld
• Certified frontline emergency responder

Singapore

• Direct movement of patrons, guests and event performers throughout various venues
• Maintain crowd control and provide emergency response
• Perform ad-hoc duties to ensure the smooth running of event programmes

Bachelor Of Arts - Ba, Psychology

• Minor in Organisational Psychology • Accredited by the Australian Psychology Accreditation Council (APAC)

Diploma, Counselling

Diploma, Emergency Response

Gce 'A' Level, Humanities

Activities and Societies: Hockey

Gce 'O' Level

Activities and Societies: Cricket • Top in Malay Language for GCE 'O' Level 2009