* Set company strategy. * Set annual budget with full accountability on P&L. * Cascade objectives to all sales and marketing team and monitor the achievements. * Set the marketing strategies and plans with the marketing team i.e. defining, developing and implementing annual /semester marketing plans for services. * Ensure proper implementation of agreed-on strategies/ tactics with the sales team to achieve the target goals. * Analyzes market trends, sales & Rx performance… Show more * Set company strategy. * Set annual budget with full accountability on P&L. * Cascade objectives to all sales and marketing team and monitor the achievements. * Set the marketing strategies and plans with the marketing team i.e. defining, developing and implementing annual /semester marketing plans for services. * Ensure proper implementation of agreed-on strategies/ tactics with the sales team to achieve the target goals. * Analyzes market trends, sales & Rx performance and responds proactively to secure long-term business performance. * Monitor and control the preset budget and keep records of “Year to Date – YTD” expenses. * Identify and exploit new business opportunities. * Ensure implementation of priorities and closely manage the product portfolio. * Lead, motivate, and develop the unit team to deliver required performance according to the pre-settled strategic objectives. Show less

* Craft strategies for all Marketing teams, including Digital, Advertising, Communications, and Creativefor industries like Home appliances, Healthcare, Mobile phones, Laptops, Realestate, mobile applications, influencers and personal branding* Set, monitor, and report on team goals* Design branding, and positioning strategies for clients* Monitor competition (acquisitions, pricing changes, and new products and features)* Supervises all content published and used… Show more * Craft strategies for all Marketing teams, including Digital, Advertising, Communications, and Creativefor industries like Home appliances, Healthcare, Mobile phones, Laptops, Realestate, mobile applications, influencers and personal branding* Set, monitor, and report on team goals* Design branding, and positioning strategies for clients* Monitor competition (acquisitions, pricing changes, and new products and features)* Supervises all content published and used for sales pitches and user value management.* Lead Media buyer on Meta & Google and other platforms* Develop & execute growth strategies for client accounts* Performace marketing startegies*O2O and omni channel experience designer Show less

Achievements:Build & Manage a qualified content marketing team and executing a strong content marketing strategy ensuring to drive organic traffic and users to the different products and services. Establishing a strong PR office and Media relations to enhance brand equity and media monitoring. Holding multiple press conferences to announce new launches and new products.Building strong relations with Student activates with a focus on Cairo university and launch Baidu… Show more Achievements:Build & Manage a qualified content marketing team and executing a strong content marketing strategy ensuring to drive organic traffic and users to the different products and services. Establishing a strong PR office and Media relations to enhance brand equity and media monitoring. Holding multiple press conferences to announce new launches and new products.Building strong relations with Student activates with a focus on Cairo university and launch Baidu Club that acquired 5000 students in the first month of launch acting as Baidu ambassadors.Plan and execute offline activations to generate online-offline-online conversion, like “Viva Brazil” a world cup activation to engage users from hao123 to an offline event, and promoting for the event offline to drive traffic to the online page. More than 40,000 daily unique visitors visited event page and offline event attended by an average of 500 guests daily.Organizing Corporate anniversary to cater for business partners and potential clients.Responsibilities: Marketing Management• Build Baidu Brand equity in Egypt & Spread awareness for Baidu in Local communities, Universities, & staff by conducting awareness sessions.• Responsible for creating annual marketing plan of Baidu in MENA region to be aligned with the strategic objectives.• Plan & execute marketing campaigns of different activities to increase engagement and achieve:o User Acquisition through offline activationso Partners education & relationship buildingo Build and execute Baidu Stars program (brand ambassadors program targeting students)• Build and manager relations with News and Media Agencies in Egypt & MENA region.• Build and manage relations with Blogger and forums administrators to ensure positive support and coverage• Create collateral internally and externally as required to meet campaigns plan• Negotiate with suppliers to get best offer/deals• Develop and execute the content marketing plan for Baidu Show less

Mobile B2B & M2M solutions provider in Egypt, a Vodafone Portfolio company.Responsibilities / Achievements:Head of the Business development • Build & execute regional expansion plan• Negotiate and contract launch of service in KSA• Lead Business Development teamProduct management responsible for:• Introduction of new products and services• Build Business Model for OGRA Taxi• Develop Product go to market strategy• Product road maps, features… Show more Mobile B2B & M2M solutions provider in Egypt, a Vodafone Portfolio company.Responsibilities / Achievements:Head of the Business development • Build & execute regional expansion plan• Negotiate and contract launch of service in KSA• Lead Business Development teamProduct management responsible for:• Introduction of new products and services• Build Business Model for OGRA Taxi• Develop Product go to market strategy• Product road maps, features management, & products life cycleChannel & Partners Management• Build network of reseller partners to penetrate target markets like KSA, Kuwait, Sudan, Jordan, & UAE• Microsoft: Negotiate cooperation model. Get Marketing support for Product launch in Egypt• Samsung: sign up to Intel software development program. Get Marketing support for product on Samsung TV and mobiles• Vodafone Xone: Manage relation with Vodafone Xone to finalize investment in OGRA software• Vodafone Egypt: Manage relationship with Vodafone Egypt to get discounted devices and connectivity as part of the offering to Taxi drivers• Mobinil: Manage Partnership with Mobinil to get Discounted devices and connectivity plans as part of the facilitation provided by OGRA to the drivers.Marketing Management• Development & execution of Products launch plan Show less

*Head of the Business development & product management team responsible for:• Introduction of new products and services• Establish & maintain products business models for product like m-Currency, Cashless, Net2Go & mEducation• Product roadmaps & features management• Build and establish relationships with major vendors & mobile operators like Nokia, Samsung & Etisalat* Sales Management• Establishment & management of the sales team* Marketing… Show more *Head of the Business development & product management team responsible for:• Introduction of new products and services• Establish & maintain products business models for product like m-Currency, Cashless, Net2Go & mEducation• Product roadmaps & features management• Build and establish relationships with major vendors & mobile operators like Nokia, Samsung & Etisalat* Sales Management• Establishment & management of the sales team* Marketing Management• Development & execution of company marketing plan Show less

* M-Currency Business development manager:• Develop business relationships/ partnerships in Egypt & regionally (Retail, GSM operators, Banking, Government sectors)• Introduce new service and business opportunities to enhance product market• Develop product business plan• Acting as Egypt country manager responsible for network expansion and sales to major chain retail vendors• High level management of product technical development * Partnership Management:• Intel:… Show more * M-Currency Business development manager:• Develop business relationships/ partnerships in Egypt & regionally (Retail, GSM operators, Banking, Government sectors)• Introduce new service and business opportunities to enhance product market• Develop product business plan• Acting as Egypt country manager responsible for network expansion and sales to major chain retail vendors• High level management of product technical development * Partnership Management:• Intel: sign up to Intel software development program. Become one of the key speakers in the launch event of the partner program in the region. Show less

Product manager for m-Currency a mobile payment, advertisement and information solution. responsible for:* Define product features and road map* Manage relation with GSM operators* Manage relation with Banks* Project manager for the project technical development* Manage Relation with Call center* Develop product roll out plan

Mange the implementation of ictQatar contact center. the scope of the project is to setup a 100 seat contact center that provide Qatar e-Gov portal with support service. This contact Center is based on Cisco technology and utilizing Microsoft CRM.

Key Accounts Manager:• Define key accounts• Build key accounts plan and business forecast• Executing sales activity to up sell new modules and services to managed customers• Manage Customer Key Accounts (like Shamsi, Samir & Ali and Bernasos)Client Care Manager:• Manage Client to ensure customer satisfaction by proactively following up on all company interactions with customers and ensuring satisfaction• Renewal of customer licenses & service contracts

Management of customer accounts ensuring customer satisfaction during contract execution. Managing account like PricewaterhouseCoopers and Reuters.Product Manager for CRM• Product selection and communication with vendors• Development of product business plan• Educating the sales team and the technical team on the product features and technologies• Providing support to sales team during the sales process• Manage the relation with product… Show more Management of customer accounts ensuring customer satisfaction during contract execution. Managing account like PricewaterhouseCoopers and Reuters.Product Manager for CRM• Product selection and communication with vendors• Development of product business plan• Educating the sales team and the technical team on the product features and technologies• Providing support to sales team during the sales process• Manage the relation with product originator/vendorBusiness development Executive• Introduce new solution and technologies• Research product/solution market and competitionAccount Manager for the accounts like Reuters, PriceWaterhouseCoopers, GAP Corp and SpeedSend):• Manage customer relationship• High level project management during the implementation and delivery phases• Up selling and performing business development activity within customer account Show less

Plan and manage Contact center projects implementations

Select, plan, and implement technology solution to enable and enhance performance of the company. Focusing on the area of Sales and Marketing. working on solutions like CRM, Portals and business process managment

Responsibilities:Pre-Sales Engineer for IT products: Business analysytCustomer trainingCustomer SupportSoftware development team leader:Lead a team of 3-5 software engineersOracle Data base administratorDesign and development of company forms procedures and documentation to meet ISO 9001 requirements.

Graphical designweb development using HTML & ASPSite Admin

Manage the training center. Trainer ro Windows, Office, C++ and web development