Oversee the development and timely implementation of strategies and delivery of supports to improve retention, including interventions/academic supports for probation and at-risk students;Create and manage program component delivery and data collection to ensure successful progress toward student engagement and program academic performance benchmarks;Develop strategies and processes to reach enrollment targets;Develop processes for program incentive distribution in coordination with appropriate college departments;Develop strategies and mechanisms to increase FAFSA completion and reduce SAP/verification issues;Establish points of contact within college departments integral to programming including, but not limited to, admissions, registrar, career services, accessibility, bursar, and financial aid;Regularly attends required meetings with SUNY ASAP/ACE staff;Prepare reports for the college, SUNY, as well as our CUNY partners, to share outcomes regularly; andMonitor the development of a comprehensive framework to provide opportunities for ACE students to progress toward careers.

Elevating voices and experiences for a better understanding of tomorrow. By only asking six questions, you will learn someone’s story and better appreciate the human experience. Each journey is unique, and through sharing, you might find we have more in common than what appears on the surface.

● Supervised a staff of 20 with a team of over 200 student employees● Oversaw two multifunctional buildings, multi-purpose space, and event venues● Developed and managed a multi-departmental budget of $6.5 million ● Served as a member of the Executive Leadership Team for Student Experience

● Supervised a professional staff of 7 with a team of over 125 student employees● Oversaw 20% of building operations across the organization ● Implemented assessment and streamlined guidelines and policies● Developed and collaborated on 350+ programs and engagement opportunities● Served as a member of the Student Affairs Executive Leadership Team ● Successfully implemented COVID-19 health mitigation strategies

● Supervised a professional staff of 2 with a team of over 200 student employees● Oversaw three multifunctional spaces and event venues● Revamped and expanded DEIA retreat and facilitation ● Increased stakeholder programming and involvement by 35%● Key support member for emergency and crisis response● Established and executed multiple training programs

● Supervised an administrative assistant, graduate assistant, and 40 student employees● Revamped onboarding program for new students● Implemented assessment and streamlined educational outcomes ● Managed contracts for internal and external vendors and negotiated cost savings of 30% annually● Increased customer satisfaction and involvement by 55% in events● Designed multiple curriculum models for stakeholder training ● Established and managed a universal transportation program for stakeholders