Mike DeLessio has over 20 years’ experience building and leading global teams and delivering on strategic initiatives. In his role as Chief of Staff (CoS), He acts as an extension of the CEO and is responsible for ensuring the execution of the CEO’s vision and strategic initiatives. The CoS is focused on operationalizing key initiatives that span the entire organization and connecting work streams that would otherwise remain siloed allowing the CEO to focus on strategy and direction of the company.Prior to CoS, Mike was the Chief Digital Transformation Officer at PrismHR, the leading developer of high-performance software solutions for PEOs and ASOs. As Senior Vice President of Professional Services and Support at PrismHR, Mike built a Professional Services organization, growing revenue 5x and ensuring efficient customer implementations while driving customer satisfaction. Prior to F.W. Davison, Mike was the Director of Professional Services for MicroStrategy- the worldwide leader in Business Intelligence and Mobile Software.As Senior Director of Professional Services at Bullhorn- Mike was instrumental in rebuilding the PMO, RMO and Global Implementation Methodology.Prior to Bullhorn, Mike was based in London for 10 years as the Senior Director of Professional Services for an enterprise class CRM company, KANA Software- responsible for building and running Professional Services/ Sales Engineering teams covering both EMEA and APAC.Specialties: Vice President of Professional and Support Services, Director of Professional Services (Consulting), Director of Solution Architecture (Sales Engineering), Territory Management (Account Management), Project Management, business case development (ROI), business process, change management, crm, customer satisfaction, delivery, Practice Leader, financial analysis, Client Services, knowledge management, object oriented programming, process engineering, sales, modeling & simulation, strategic vision, technical analysis, PMO, RMO, Practice Director, Client Services Principal, Practice Manager, Engagement Manager, Solutions Delivery
Listed skills include Enterprise Software, Professional Services, Saas, Crm, and 36 others.