Michael Griggs Email & Phone Number

Athens, Georgia, United States

Athens, Georgia, United States

• Actively assisted customers with product selections and processed sales transactions
• Drove revenue production by creating and maintaining effective product displays
• Assisted with unloading of delivery trucks, moving/sorting merchandise in backroom, and bringing new product to the floor to be stocked
• Ensured accurate filling of orders for our online and curbside ordering departments
• Effectively maintained inventory numbers while considering the rotation of product expiration dates

Monroe, Georgia, United States

• Participated in the same work duties as listed under Production Assistant and managed two other employees
• Handled communication with clients and scheduled particular delivery days
• Updated and monitored our website
• Processed invoices for clients while handling checks, cash, and other forms of payment
• Supervised proper handling and delivery of all ice products
• Communicated with clients regarding sales and negotiating prices

Monroe, GA

• Maintained the process of filling, freezing, pulling, trimming and maneuvering our 300lb blocks of ice.
• Used chainsaws, chisels, band saws, and other power tools to create a final product for our client.
• Cut, cleaned, bagged, and boxed custom cocktail cube orders for our client’s bars and restaurants around Atlanta.
• Ensured proper safety and cleanliness standards around the warehouse.

Athens, GA

• Managed 25+ open cases simultaneously from receiving Employer’s request, locating a Service Provider, checking Form accuracy, and returning completed Form to employer.
• Provide management to a team of 2000+ remote Service Providers nationwide while receiving and processing electronically submitted information ensuring accuracy and completeness.
• Communicated with Employers and Service Providers located nationwide managing scheduling and communication between Employers, Service Providers and Employees while providing excellent customer service and resolving any.
• Inspected completed Form I-9 and Identification Documents for accuracy and legal compliance with federal regulations.
• Ensured Employers’ received proper final documentation verifying the Employee’s U.S. work authorization and identity.

Watkinsville, GA

• Worked as Assistant Youth Program Coordinator again from October 2017 to August 2018
• Managed all After School Program activities at High Shoals Elementary School (HSES)
• In charge of 5 counselors and 70 children at HSES
• Handled communication with parents through conversation, email or by phone
• During Summer Camp (2016 & 2018), orchestrated daily activities of 16 counselors and 150 children
• Executed remedies to parental concerns, disagreements between children, and miscommunications between coworkers

Watkinsville, GA

• Created active and engaging activities for children ranging from Preschool to 5th grade
• Supervised and assisted children with daily homework and school-related projects
• Monitored daily activities and administered first-aid when necessary for 60 children
• Set goals and reinforced children’s positive behavior through weekly incentives
• Demonstrated outstanding moral integrity toward children by maintaining County Code of Ethics

Watkinsville, GA

• Worked as Park Assistant again from June 2017 to December 2017
• Managed the upkeep of sporting events and facilities to uphold the high standards of park quality
• Provided medical attention to injured patrons/athletes when necessary
• Ensured smooth transitions between games by collaborating with tournament directors
• Strengthened interpersonal communication skills through speaking with coaches and patrons
• Coordinated facility usage of four county parks with staff to maintain yearly event(s) success

Auburn, GA

• Conducted opening and closing procedures as well as product inventory, store cleaning, and general shop maintenance
• Assisted Parts Department in purchasing and transporting materials between distributors and the shop
• Aided Accounting Department with checking invoice records and settling disputes with other companies
• Accurately directed phone calls to specific departments within the shop and scheduled maintenance appointments with customers
• Scheduled maintenance appointments for customers and handled customer invoices

Loganville, GA

• Monitored 16 checkout lines to ensure smooth customer checkout and satisfaction
• Generated break time-slot schedule for 15-25 employees to ensure continual sufficient staffing of registers
• Prioritized quality customer experience to the 1000+ patrons who shopped daily
• Engaged customers with friendly service and helpful attitude when providing product recommendations

Loganville, GA

• Maintained knowledge of grocery health code procedures
• Assisted customers in locating merchandise
• Upheld quality customer service practices for hundreds of customers daily
• Completed hundreds of transactions daily exceeding $1000+; processed receipts, returns, exchanges, and change due to customers