Matt D. Email and Phone Number

Data stringer/datacasting and scoreboard operation. Work closely with other press box staff to ensure data and official records arekept accurately and completely.

Oversee annual process design and executionCoordinate process changes with appropriate stakeholders as neededIdentify areas of improvement to enhance end user experienceDisseminate data as requested to relevant stakeholdersExecute semi-annual departmental assessment processesDevelop budget for marketing and incentives to attract assessment participation

-Enter statistics and play by play action of Minor League Baseball games into Major League Baseball client-Consult with Official Scorer to input scoring decisions throughout the game-Utilize Slack to communicate with Major League Baseball data staff to ensure accurate records and final submission of data to Elias Sports Bureau

• Oversee occupancy of 38 on-campus properties housing nearly 9,500 residents• Initiate, validate, and execute billing charges totaling over $80 million annually• Prepare and disseminate occupancy report, including beds filled and remaining vacancies• Track relevant data points, including point-in-time and trend data• Receive and respond to complaints and inquiries from residents, families, and prospective students• Periodically audit approximately 800 monthly inbound contacts for accuracy and consistency• Coordinate data entry and create reports from data for internal and external groups• Present data verbally and in writing to supervisors and managers as requested• Identify proactive and reactive responses to incoming issues, concerns, and inquiries

• Supervise three full-time staff and approximately 160 part-time staff• Develop and manage over $100,000 in event planning budget• Build strong, influential relationships with campus colleagues to gain support for projects• Lead annual staff training (~325 part-time staff) and recruitment (~100 part-time and full-time staff) committees• Manage hiring process for full-time staff, including marketing, sourcing, recruiting, interviewing, negotiating, hiring, and onboarding through first day of employment• Adapt training to meet ongoing needs by creatively partnering with local resources• Create and publish marketing materials for full-time professional staff search• Develop compensation package and negotiate needs with the selected candidate(s)• Provide regular updates on candidate pool to hiring managers and Human Resources• Oversee programming initiative within Housing & Residential Life includng a $40,000 budget• Facilitate Mental Health First Aid course to support early identification and intervention in mental health crises• Maintain relationships with faculty and key campus offices to provide two-way communication and strong student support• Advise hiring staff on employment law and best practices for meeting departmental needs• Develop marketing materials to demonstrate departmental vision, values, and work environment• Provide formal and informal recruitment and social opportunities for candidates via national recruiting processes• Utilize Cornerstone ATS to manage communication with candidates and hiring managers• Implement retention plan to minimize turnover and ensure transfer of knowledge• Ensure interview questions and protocol are equitable and inclusive to all candidates• Identify areas for increasing workforce diversity and source candidates who bring different perspectives and experiences to the work environment• Source talent prospects via networking, outreach, direct contact, and database management

• Design, implement, and manage four application processes• Build, manage, and troubleshoot room selection processes for 6,000 new and returning students• Develop basic skills in HTML, SQL, and StarQL for portal development and coding• Work closely with department staff to ensure administrative functions are completed using clear and effective communication• Interpret and enforce departmental policies pertaining to leasing contracts• Prepare various reports for internal and external use through software product• Assist in development of external communications to customers• Interpret and enforce departmental policies pertaining to leasing contracts• Prepare various reports for internal and external use through software product• Assist in development of external communications to customers• Serve as primary liaison for multiple campus offices• Attend recruitment events to connect with prospective students and build rapport• Answer questions as primary point of contact for new and existing students• Provide outstanding customer support to students, families, and other constituent groups• Instruct a section of the College Transitions course to at-risk first-year students• Supervise ten student office assistantsFamiliarity with software including StarRez, Made At UI information management system, Blackboard, Maxient, CAI and LSDBiBUILD (Building University of Iowa Leadership for Diversity) session participant, Supervising Today's Students program certification

• Create positive individual relationships with students and staff to enhance the experiences of students at the University of Iowa.• Work closely with faculty in co-curricular programs that provide professional development and career planning training within academic departments• Advise student organizations and invite outside presenters to share academic, personal, and career development advice• Work with new hires to complete W-4, I-9, and other required hiring paperwork• Provide ongoing development to talented staff in preparation for advanced leadership roles• Lead information sessions during peak recruiting and hiring times of the year• Utilize Facebook and Twitter for ongoing engagement with assigned customer populations

I have experience in athletic compliance, academic advising, and continuing eligibility. Working to meet the diverse needs of student-athletes in both an athletic and a student affairs context is a passion of mine.