Md. Iman Hossain Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

Dhaka, Bangladesh

Gp House, Dhaka

Key Achievements:❖ Prepaid meter vending solution design with end to end process and Launch Six Prepaidvending service within a year! (PDB prepaid, REB Prepaid , Sylhet STS, WZPDCLPrepaid, DPDC Keypad, DESCO Samrt meter)❖ Integrate EBL & SSL Payment gateway to refill GPAY Wallet refill through any VISA/Mastercards. For the uniqueness of this solution, customer can use the credit limit of anyVISA/Master credit card even if he/she does not has available cash.❖ Launch… Show more Key Achievements:❖ Prepaid meter vending solution design with end to end process and Launch Six Prepaidvending service within a year! (PDB prepaid, REB Prepaid , Sylhet STS, WZPDCLPrepaid, DPDC Keypad, DESCO Samrt meter)❖ Integrate EBL & SSL Payment gateway to refill GPAY Wallet refill through any VISA/Mastercards. For the uniqueness of this solution, customer can use the credit limit of anyVISA/Master credit card even if he/she does not has available cash.❖ Launch SCC water, Bumbellbee & College admission Fee collection service as a part ofnew category of service design & implement to support GPAY’s strategic ambition.Key Responsibility:❖ Monitor and guide seamless system development through close monitoring❖ Design and develop new product and services based on business requirement❖ Analysis, modeling the service flow of new partner and service and maintain❖ Develop and manage technical service launching roadmap in alignment with business❖ Ensure regular operational assistance for smooth business❖ Drive business excellence and innovation in FS technology❖ System development & continuous improvement identification❖ MFS platform management, service design and maintenance support Show less

Gp House, Dhaka

Key Achievements:❖ Winning Ignite 2.0 passing User Research, Design Thinking and Product developmentworkshops❖ Developed POC for Liquid Eye product and got management go ahead for scale up andlaunch Beta Version of Liquid Eye App❖ Conducted commercial rollout of Liquid Eye App to 65 field officers to serve 5000retailersKey Responsibility:❖ Develop end-to-end technological scope, specifications and requirement for Liquid Eye❖ Prepare technical… Show more Key Achievements:❖ Winning Ignite 2.0 passing User Research, Design Thinking and Product developmentworkshops❖ Developed POC for Liquid Eye product and got management go ahead for scale up andlaunch Beta Version of Liquid Eye App❖ Conducted commercial rollout of Liquid Eye App to 65 field officers to serve 5000retailersKey Responsibility:❖ Develop end-to-end technological scope, specifications and requirement for Liquid Eye❖ Prepare technical implementation road map in alignment with Liquid Eye’s overallroad map❖ Oversee system architecture; Product integration with MFS Live platforms of GP andensure overall implementation with internal and external Technology partners/Vendor, ifrequired❖ Ensure UX and UI design for all web, mobile application and 3rd party channeldevelopments❖ Develop prototypes for user testing❖ Conduct User testing during the implementation phase and post implementation❖ Implement UAT / Market finding as part of continuous development of Liquid Eye❖ Ensure system and transaction security by implementing relevant features and settingup security guidelines based on international practices Show less

Gp House,Dhaka

❖ Maintain operational relationship with Bank and Utility partners❖ Identify any operational or system related change in partner end impacting GP andensure accommodation of such changes❖ Customer complains related to bill payment is resolved in utility companies to preventcustomer harassment❖ Ensure prompt resolution of conflicts and mismatches❖ Assist in utility partner’s bill data upload in GP system before due date

Gp House

Responsible for establish appropriate and regulatory compliant distribution partner &channel members selection for MobiCash agent network and manage end to endMobiCash channel life-cycle.❖Analyze the retail channel, Create and maintain searchable agent data base❖ Check quality of all filed up agent KYC and mandatory documents❖ Fraud and issue management❖ Check customer complains related to bill payment and resolved to prevent customerharassment.

Dhaka

Gp House, Bashundhara, Baridhara, Dhaka-1229

Master Of Business Administration - Mba

Bachelor Of Science (B.Sc), Electrical & Electronic Engineering

H.S.C, Science