I'm a senior client success and account manager with 10+ years experience in client management, client success, technical onboarding, project management, operations, and creative problem solving. I'm highly proficient with presenting complex technical issues to a diverse audience. I'm proactive, creative, and eager when it comes to helping clients with their needs! Communication and teamwork are two of the most critical points of focus for me as we drive towards success. I excel at onboarding and nurturing and growing client relationships. I also love creating and improving internal processes along the way. Most of all, I love helping whenever I can.You'll find me always organized with coffee in hand. When I'm not working, I'm volunteering with local animal rescues, working on mini documentaries about video game history, streaming on Twitch, working on my art, and sometimes baking cupcakes.