The Key Roles I Played in Following Hierarchical Positions (1 to 3):• Last Role : Assistant Manager (HR & Admin-Wing Head_MDWCL, Matador Group).• Past Role : Sr. Executive (HR & Admin Lead, Inovace technologies).• Past Role : Executive, Group Administration (Office administration, general & facility wings) SSG.The Key Achievements in Above Hierarchical Positions (1 to 3):• Talent Acquisition, Head Hunting, Onboarding & Offboarding, Payroll process.• Monthly & Yearly HR & Admin budget preparation for cost effectiveness & smooth operations.• 10th Floor Office building as a lead of operation for administrative support (To supervise Housekeeping, repair & maintenance, facility & utility wings, Safety & Security & Grievance issues.• Designed and implemented training needs assessment process and training effectiveness evaluation process resulting in proper development need and significant positive training outcome.• Designed & implemented performance-based pay resulting in significant engagement of both office staffs and front liners.• Designed & conducted new-hire orientation and onboarding, resulting in about reduction in the time taken to onboard new hires and decrease in new employee turnover.• Drafted and implemented several policies, SOPs and guidelines, resulting in process simplification and manpower utilization.• Lead and manage HR & Admin programs and projects from initiation to completion, ensuring alignment with organizational goals and objectives.• Identify opportunities to streamline and optimize HR & Admin processes, policies, and procedures to enhance efficiency and effectiveness.• Oversee the administration, documentation, and maintenance of HR systems, tools, and technologies to support efficient service delivery.• Develop and implement key performance indicators (KPIs) to measure and improve HR service delivery.• Stay up-to-date with relevant employment laws, regulations, and industry best practices to ensure HR, • Collaborate with the HR & Admin team to develop and update HR & Admin policies, procedures and documentation.• Work closely with the HR & Admin team to design and implement programs and initiatives that enhance the employee experience.• Gather feedback and insights from employees and managers to identify areas for improvement and implement changes accordingly.KEY SKILLS• Office Administration • HR operations• Drafting• IT (SAP, Oracle, Tipsoi, Mysoft HRIS)• HR policy and procedure development• PMS• Talent Management• Employee relation, engagement.