With over 12 years of experience at Tata Consultancy Services (TCS), I am a project manager team lead who excels in leading and delivering complex projects in the banking, financial services, and insurance (BFSI) domain. I have a bachelor's degree in arts with honors from the University of Calcutta and a certification in business analysis from the International Institute of Business Analysis (IIBA).My expertise lies in the UK and Europe insurance domain, where I have handled multiple projects involving reconciliation, accounts payable, and customer experience. My mission is to provide high-quality and efficient solutions that meet the needs and expectations of our clients, while ensuring compliance and accuracy of the accounting processes. I am passionate about process improvement, team collaboration, and learning from seniors and peers. I have successfully implemented several initiatives to optimize the performance and productivity of our projects, and I thrive in challenging and dynamic environments.