Michelle Ng Email & Phone Number

California, United States

San Francisco, California

· Chief of Staff to the EVP of AMER Specialization (org includes Business Value Services, Enterprise Architects, Solutions Specialists, Innovation Consultants, and Specialist Sales)· Lead cross-functional global teams in design, development, and execution of talent initiatives to drive high performance and define career pathing· Drive scale and collaboration across global Solutions orgs; identify common challenges and drive global workstreams that address these challenges· Manage team of two tackling above objectives as well as other high priority programs that deepen industry and product specialization, as well as drive ACV in our biggest accounts

San Francisco, California

San Francisco, California

· FY23 Peak Performers Club Recipient· Supported Solutions Engineering teams aligned to Service Cloud | Manufacturing, Automotive, Energy & Utilities | Small & Midsize Business· Managed team of two focused on cross-OU programs, streamlining processes, and operational efficiency· Drove strategic initiatives for three Solutions Executives: identified business challenges, created action plans, and led cross-functional teams to execute solutions· Planned and executed bi-weekly business review of top deals for 45 RVPs· Designed tools and process to strategically deliver 50 customer-facing workshops per year in high impact markets· Drove collaboration between Solutions, Product, and Product Marketing to incorporate customer feedback into product roadmap and enable Solution Engineers on two new Salesforce products· Delivered programs that increased pipeline and fostered employee engagement

San Francisco, California

· Executed on strategic programs and projects aligned to Solutions Executive’s highest priorities· Conducted quarterly review of organization’s business goals and provided data and insights to senior leaders· Drove overall communication strategy and led content creation for All Hands Calls, Kickoffs, and Offsites· Created scale assets and resources to maximize impact of team and key partners· Provided operations and communications support for the Scout Academy (early-in-career training program)

San Francisco, California

San Francisco, California

Developed and implemented high impact learning programs for 5000 Solution Engineers globally· Worked with internal and external partners to develop content for webinars, in-hub trainings, and other enablement programs· Owned marketing and communications plans for all enablement programs· Core program team member for Scout Academy (early-in-career training program)

San Francisco, California

Drove key event-related projects for 1500 Solution Engineers in AMER Commercial Solutions Business Unit· Operated across teams to develop the strategy, metrics, and execution framework to deliver best-in-class customer events and demonstrate the ROI of every event· Drove Solutions employee and leadership engagement through internal events like All Hands Calls and Offsites· Core program team member for Scout Academy (early-in-career training program)

Sports are an amazing way to develop leadership and interpersonal skills. After five years of organizing tournaments and clinics informally in college and grad school, I turned this passion into Without Limits in 2010. Here’s what people have to say about my work:http://withoutlimitsultimate.com/about-us/testimonials/· Plan and execute all event details for ten tournaments per year with up to 1500 attendees per event, problem solving in a fast-paced environment and managing multiple timelines· Mentor and train student-athletes in event planning and team leadership, focusing on skills like building relationships, setting goals, and communicating effectively· Design curriculum and train coaches to deliver skills and leadership development clinics with up to 150 participants per event· Produce three guides for high school and college athletes, organizers, and coaches to deliver training, share best practices, and inspire others (tasks included conceptualizing project, brainstorming content ideas, recruiting authors, and editing final copy)

· Built relationships with key ultimate leagues and teams in North America, from recruitment to contract negotiation to partnership development· Created and implemented sales plans, working with customers from lead generation through order fulfillment (company sales were approximately $1M annually)

Boulder, Colorado

· Directed competitive college season for over 15,000 student-athletes· Oversaw and provided support for over 100+ regular season events, 100+ conference championship events, 30+ regional championship events, and two national championship events· Supervised 100+ volunteers across the country including event coordinators, regional and national directors, and eligibility committee

Austin, Texas

· Assisted with grant writing, facilitation of community meetings, site assessment, and building permitting· Created construction documents and energy models for small residential new construction projects

San Francisco, California

· Assisted with funding applications and due diligence activities· Responded to Requests for Proposals and Requests for Qualifications· Mapped community resources

San Francisco, California

· Created construction drawings and renderings· Attended construction meetings

San Francisco, California

· Created construction drawings and renderings· Built scaled models

San Francisco, California

· Created construction drawings and renderings· Built scaled models

B.A., B.A., Architecture, Economics

M.S., Community And Regional Planning