Vice President, Senior Human Resource Business Advisor
CurrentcxLoyalty, a company of JP Morgan Chase is the global leader in the designing, marketing and servicing of comprehensive customer engagement and loyalty solutions that enhance and extend the relationship of millions of consumers with many of the largest and most respected companies in the world.Provides HR support and guidance for 3 domestic call centers in the US. Focusing on policy interpretation, employee relations, strategic guidance on employee impacting changes to business or processes and employee engagement.