Mason Ramsay Email & Phone Number

Phoenix, Arizona, United States

Site leader for the entire building, leading a team of 30-40 warehouse and kitchen associates, while consistently motivating them to reach and exceed operational goals. Direct and coordinate all daily operations to ensure the efficient and accurate fulfillment of customer orders. Develop and maintain schedules and staffing plans for all associates on a daily/weekly basis. Facilitate daily meetings to address product shortages in collaboration with the Inventory Manager, ensuring consistent stock availability. Coordinate with HR to assess staffing requirements and make informed hiring decisions. Regularly provide key performance metrics to corporate, and warehouse partners.

Goodyear, Arizona, United States

Ran daily operations consisting of managing and developing a team of 100+ associates, delivering results in productivity/quality, and ensuring customers receive their orders in a timely manner. Analyzed productivity/quality metrics to identify bottlenecks and reoccurring issues in real time to reduce or eliminate from being barriers in the future. Interviewed Amazon associates for promotions within the company.

Glendale, Az

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Used consultative sales approach to understand customer needs and recommend relevant offerings. Referred customers to various services by evaluating needs and providing recommendations

Glendale, Az

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Peoria, Az

Promoted from team member to supervisor in August 2014. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand. Worked with management team to implement proper division of responsibilities. Cross trained employees in all areas of theater operations, and coached them to up-sell in an effort to increase profit.