I am a dedicated professional with a proven track record of conducting audits and reviews of over 5,000 employee time cards for Amazon across multiple countries. I excel in prioritizing up to 40 critical issues daily and ensuring their resolution within SLAs. My approach is action-oriented, and I bring flexibility to problem-solving, exceptional verbal and written communication skills, and a keen eye for detail to every task.I am proficient in using tools such as Salesforce (Panorama), SIMT, the people portal, and Timecard. I consistently perform weekly quality audits and have experience in creating and modifying schedules to align with business needs. My commitment to providing timely resolutions extends to assisting subject matter experts (SMEs) in handling escalations.I excel in communication, regularly interacting with 100+ Amazon managers and employees to address errors and misses while educating them on the correct processes and requirements. Let's connect and explore opportunities to bring my expertise to your organization."