IT Operations Management: Oversee daily IT operations, ensuring the effective functioning of IT systems, networks, and infrastructure to support organizational activitiesProject Management: Plan, execute, and oversee IT projects, including system upgrades, migrations, and new implementations, ensuring they are completed on time and within budget.Disaster Recovery Planning: Coordinate the development and implementation of a comprehensive disaster recovery plan to ensure business continuity and data protection.Strategic Planning: Collaborate with senior IT leadership to support strategic IT planning and contribute to the development of long-term technology strategies and goals.Security Management: Design and enforce security policies and procedures to protect systems, hardware, software, and data from security breaches and vulnerabilities.Budget Management: Assist in developing and managing the IT budget, including tracking expenses, managing costs, and ensuring efficient use of resources.IP Telephone System Configuration: Configure and maintain IP telephone systems to ensure reliable and effective communication within the organization.Service Availability: Ensure maximum availability and reliability of supported IT services for users by monitoring systems, troubleshooting issues, and implementing improvements.

Performance Monitoring: Oversee and monitor the performance of all upgraded servers to ensure optimal functionality and address issues proactively.Active Directory Management: Implement and manage Active Directory services, including user account creation, maintenance, and permissions management.Surveillance Systems Maintenance: Oversee the installation, servicing, and maintenance of IP surveillance (CCTV) systems and access control systems to enhance security.IT Equipment Procurement: Provide expert advice on the selection and purchase of IT equipment to ensure alignment with organizational needs and budget.User Management: Administer user accounts and permissions, including onboarding and offboarding processes, and ensure proper access controls and compliance with organizational policies.Documentation: Maintain detailed documentation of IT systems, procedures, and configurations to support troubleshooting, compliance, and knowledge sharing within the team.

Aboni Fashion LtdLaptop, Desktop & Server Hardware:• Configuration: Configure server and desktop hardware according to organizational requirements, including installing operating systems, drivers, and necessary software.Access Control Systems:• Installation: Install and configure access control systems, including card readers, electronic locks, and related hardware.

Diagnose, troubleshooting and problems solved for desktop computers, notebooks, LAN, e-mail configuration in outlook, Internet, Printer etc. Network maintenance and troubleshooting. SQL and Access Database maintenance and troubleshooting. Customize Software maintenance and troubleshooting. Receive complain and the customer problems solve over phone or remotely