Melissa Whitley Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Oversees registration for all JCC Programs including creation of online registration forms and collection of fees. Creates and maintains program attendance lists and reports for all JCC programs. Creates programming e-blasts. Maintains programming information on the JCC website. Maintains program attendee database for all JCC programs. Maintains all camper forms for Camp JCC. Screens and routes incoming calls and messages when requested. Manages databases of program registrants and community members with DonorView and CampMinder.

Rocky Mount, North Carolina Area

Provides support for the distance education programs and face to face programs, activities, and youth enrichment events of The Collaborative from East Carolina University (ECU) and NC State University (NC State). Works independently on assigned tasks and in collaboration with the Lead Program Assistant of The Collaborative, depending on the needs of other assignments. Provides administrative support to The Collaborative partners, ECU and NC State leaders, and the Lead Program Assistant for The Collaborative. Deals directly with the public, college, university and business and industry partners. Coordinates registrations for programs/events, tracks registrations, responds to questions from potential attendees, accepts and receipts registration payments, transfers payments to the Business Office for McKimmon Center for Extension and Continuing Education, manages The Collaborative social media, reserves meeting rooms at the Gateway Technology Center (GTC) for The Collaborative programs, and proctors exams at the GTC for distance education students seeking exam proctoring services.

Rocky Mount, North Carolina Area

Maintained files for the department chair and instructors as requested. Performed word processing functions for faculty (full-time & part-time), and department chair, including, tests, course outlines, course materials, correspondence and other college related materials as requested. Maintained current course outlines and curriculum standard file in the office of the department chair. Greeted and assisted visitors and students. Maintained an inventory of office & instructional supplies for the department. Maintained current lists of departmental advisory committees. Updated the curriculum check sheets as needed to keep them current. Assisted with advisory committee meetings and other departmental meetings and events. Assisted with switchboard relief. Assisted with registration when needed. Assisted program faculty as requested. Served on college committees as called upon. Picked up department mail from mailroom and sort in faculty boxes. Participated in professional development activities provided by Nash Community College. Performed other college duties as assigned which contribute to the efficient and effective operation of Nash Community College. Participated in and supported ongoing assessment, planning and evaluation to improve student learning.

Wilson, North Carolina

Monitored multiple fraud detection software programs for patterns of fraud. Conducted outbound calls to clients to verify charges. Conducted brief questioning to determine legitimacy of flagged transactions. Permanently blocked debit cards to mitigate fraudulent activity or released holds on cards to facilitate legitimate activity. Fielded inbound calls from clients and other bank employees regarding fraud cases. Was a member of a special team dedicated to managing PIN-based fraudulent activity.

Raleigh, Nc

Performed all duties related to the arrival and departure of patients, including paper- and computer-based check in/out processes, collection and entry of demographic and insurance information, and collection of copays and outstanding balances. Processed and posted patient charges. Processed and posted patient and insurance payments. Maintained a pleasant waiting room atmosphere. Answered phones and relayed messages in a courteous manner.

Wake County, Nc

Provided supervision and control of inmates during their booking, preliminary holdover, identification, confinement, recreation, visitation, release, and all other aspects of incarceration within a secure facility of the jail system. Performed initial physical search, confiscation, and inventory of all personal and unauthorized items, recording of personal and medical information, fingerprinting, taking of mug-shots, and assuring inmate safety and security prior to processing into a housing unit or release on bond.Removed specified inmates from holdover cells, handcuffs them, escorted them to an arraignment before a judge, and returns them to the appropriate holdover. Transported inmates from jail to courts, schools, hospital and other prison facilities.Supervised the removal, bagging, and storage of inmates' street clothes and issue of jail clothing and bedding. Supervised the authorized release of money and property to third parties outside the jail and the exchange of clothing articles from outside the jail with articles in storage within the jail.Controlled the operation of each internal and external door and elevator on a floor or within a secure facility to maximize safety, security, and inmate control.

Bachelor Of Science (B.S.), Criminology

Served as president of Taylor Sociology Club. Volunteered with the Molly Hays Glander Rape and Sexual Assault Response Hotline.

High School