Melissa Dyer Email & Phone Number

Lake Havasu City, Arizona, United States

2330 Mcculloch Blvd N, Lake Havasu City, Az 86403

Responsibilities include design, optimization and support of a multi-VLAN network across physical and virtual environments. Tasked with the design and implementation of security for the City Municipality, Public Safety, and Fire Department. Currently implementing Exchange 2013 and transitioning off of a Postini platform. Design, setup and configure complex networks and wireless networking that supports open or secured access while maintaining appropriate network segmentation.

Alcoa, Tn

Responsibilities include planning, analyzing, recommending, installing, upgrading, and maintaining the City's central computer systems and network, including but not limited to: servers, routers, switches, firewalls, data and voice communication lines, operating systems, and other types of hardware and software.

Responsible for installation and support of 28 NT 4.0 file servers and 2 Novell network servers, and repair, maintenance, and support of 650+ desktop PCs.SQL 6.5 Database Administrator; support of SQL databases and applicationsInstalled, configured, and maintained Cisco routers supporting frame relay attached networks; administered Nortel and Baynetworks switches and various types of repeaters, hubs, and routersDesigned and administered VLAN configuration and migration of existing network into switched environmentDesigned network topology for new manufacturing plants using frame relayIntegrated VOIP into existing phone system

Responsible for the installation and maintenance of PC and Macintosh hardware, software, and peripherals in support of administrative offices and academic labs. Supervised and trained 16 computer lab technicians, lab assistants, and help desk personnel.Maintained quarterly budge with all appropriate documentation; researched specifications for computer equipment and supply purchasesInstalled, configured, and administered Windows NT 4.0 servers supporting 500+ clients; assisted with installation, maintenance, and maintenance of Digital Pathworks network (DOS and Macintosh)Maintained network hardware (i.e., cabling, servers, routers, repeaters, bridges, transceivers, fiber optics, ISDN bridges, etc.) on 10-base T and 100-base T LANConfigured and repaired microcomputers and related equipment; maintained system printers