Austin Wright Email & Phone Number

Metropolis, Il, Us

- Handled incoming calls from healthcare providers regarding claims,payment issues, and pre-authorizations.- Assisted customers with benefit questions, claims, pre-authorizations,and technical issues, offering empathetic and effective support.

As an enthusiastic and results-driven recruiting coordinator, I played a vital role in Amazon's mission to hire the best talent. By seamlessly managing scheduling and communication, I ensured a smooth recruitment process for over 50 candidates each month. With my technical expertise, I swiftly resolved any issues that arose, ensuring a seamless experience for both hiring managers and candidates.

As a dynamic customer service associate, I thrived in resolving technical issues with precision and speed, surpassing customer expectations with my exceptional communication skills. Handling a high volume of calls and chats, I established genuine connections with customers, providing top-notch service that left a lasting positive impression.

As a reliable and detail-oriented 26 ft. box truck delivery driver, I successfully completed daily routes in downtown Nashville for FedEx Ground. My experience with high volume deliveries and exceptional navigation skills allowed me to deliver packages to hospitals and businesses promptly and accurately.

As an effective training supervisor, I took charge of the training program for an Amazon DSP, empowering drivers with the tools and support they needed to excel. My proficiency in mobile device management and troubleshooting enabled me to minimize downtime, ensuring that our team consistently met delivery targets.

As a dependable delivery driver, I consistently showcased outstanding efficiency and precision in ensuring timely package deliveries to valued customers. Standing out among a large pool of drivers, I consistently achieved recognition as one of the top performers, driven by my unwavering dedication to delivering excellence in every aspect of my role.

In my role as the Webmaster at HostNash.com, I pursued a part-time venture as a self-employed web reseller. During this time, I specialized in hosting and selling customized WordPress websites to local small businesses. I provided comprehensive technical support to my clients, addressing any issues that arose with their websites. Whether it was troubleshooting software glitches, resolving compatibility problems, or assisting with website updates, I ensured that my clients received prompt and effective solutions.