Meaghan D. Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas Area

Austin, Texas Area

Early stage startup focused on the health and wellness industry. We help health practitioners build ecommerce stores so that they can carry the non-prescription products that they most often recommend to patients in order to drive health outcomes. Our platform provides complete transparency around patient purchases and compliance, complete customization so that you can maintain your brand with your patients, and complete flexibility so that you can offer the products you want at the prices you want for your patient base. As VP of Customer Success, I am responsible for helping to enable new practitioner partners get the best use out of our platform as well as help us to iterate on what the next version of technology needs to be.

Austin, Texas Area

Predictive analytics company offering SaaS-based technology tools to help higher education institutions predict students at-risk for not continuing in their education journey. Our mission is to help one million more students graduate each year, which ultimately help students pursue their career goals and meet the talent needs of employers.

Austin, Texas Area

Predictive analytics company offering SaaS-based technology tools to help higher education institutions predict students at-risk for not continuing in their education journey. Our mission is to help one million more students graduate each year, which ultimately help students pursue their career goals and meet the talent needs of employers.

Austin, Texas Area

Responsible for helping to drive both software and physical product developments at New Era Portfolio. Key Responsibilities Include:- Planning and managing sprints for our development team- Gathering requirements for all new software development and bug fixes- Evaluating competing priorities for our development team and working with stakeholders to agree on manageable timelines- Writing all tickets in Jira- Conducting market research around new physical product options- Providing feedback to the team about the market opportunity for new physical product options- Working with the Operations team to source new products, get technical solutions to support the new products, and develop new processes to fulfill and deliver new products at a profitable margin- Report directly to the Chief Product Officer and the CEO

Manage the consumer brand GalleryDirect.com end to end including strategic planning, marketing, product development, and site improvements. - Working across departments to ensure a positive customer experience with GalleryDirect.com as well as working to achieve positive YOY revenue growth for the business. - Write product specs in Jira for a team of talented developers in order to push business needs forward from a tech perspective. - Work with head of creative in order to spec out new product markets and create go to market strategies for introducing them to our audience. - Report directly to the CEO as the head of one of three major business units.

Austin, Texas Area

Act as relationship manager for a portfolio of Fortune 1000 merchants that representmore than $20MM+ in annual revenue for RetailMeNot – succeeded in exceedingrevenue targets for each of the past five quarters Key brands managed: eBay, AT&T, Verizon, Dell, HP, Best Buy, Victoria’s Secret,Sephora, Ulta, Aero, DirecTV, Foot Locker, Finish Line, TurboTax, H&R Block Responsible for simultaneously growing the partner brand’s business while also growingRetailMeNot’s business on a quarter by quarter basis – held to revenue, advertisingdollars, commission rate, and several other key goals internally. Key responsibilities: serve as main point of contact for the client on a day in day outbasis, create optimization plans for each client based on market and competitiveknowledge as well as familiarity with RetailMeNot audience and products to getpartners to further engage with RetailMeNot. Also responsible for upselling clients onnew products when they were introduced – including geo-fencing opportunities on theRetailMeNot mobile app, targeted newsletter capabilities, and improved search andretargeting offerings. Responsible for cross functional cooperation and development including working onseveral multi-department teams designed to improve offerings for our retail partners,our end users, and our back end site operations teams. Worked for the past 10 monthson a mobile web team designed to improve the performance of our mWeb site –managed to improve yield with each subsequent test while also raising customersatisfaction metrics.

Austin, Texas Area

Worked directly with Adlucent retail clients and Adlucent paid search account teams inorder to maintain and grow agency relationships, ensure mutual goal setting andexpectation management, and enable alignment of business needs for both Adlucentand the client. Responsible for simultaneously growing the business (revenue) of partner clients as wellas growing the business (revenue) for Adlucent – exceeded both client and internalrevenue goals each quarter that I acted as a client manager Key Clients: Oriental Trading Company, FootSmart, Anthropologie, Free People, Pet360,Adam & Eve Worked with account teams to create customized messaging about performance on aquarterly, monthly, weekly, and ad hoc basis – helped to create a process to make thisdata more easily accessible, easier to format, and easier to deliver Supported sales team in contract renegotiations through in depth account analysis andunderstanding of client needs – responsible for negotiating several renewals each yearincluding formulating new contract structures with the help of our legal team in order toproperly incentivize each side Worked cross functionally with the sales team to bring on new business – audited newaccounts, outlined opportunities present, and sat in new business meetings to answerany and all client questions – once a new client had signed responsible for onboardingthem - providing pixel implementation information, feed documentation, and projectoutlines – responsible for managing clients during onboarding to ensure that theylaunched on time and successfully.

Managed Adlucent's 30 person paid search client services department in order to meetinternal Adlucent profit and revenue goals while also meeting external client profit andrevenue goals. Owned a 20 account P&L and reported directly to Adlucent's CEO Collaborated with Adlucent's senior employees in order to properly staff accounts,provide training to new and existing employees, and execute employee performancereviews Helped to successfully onboard eight new accounts in the course of a six month period Worked to create and maintain documentation for client services best practices whichenabled our team to double the number of new client implementations on average perquarter and improve profitability per account team member by 37% Eventually created the Client Management department (which I then joined and led), inorder to enable Account Managers to take on more accounts while putting morecommunication centric employees as the direct contact for our growing set of clients

Worked in a two man marketing department to boot-strap all of the advertising,marketing, and PR efforts for a local non-profit theater Collaborated with actors, directors, and media outlets to boost the profile of each newshow that the theater was promoting Maintained and grew the in-house email list by more than 100% by incorporatingcontests and giveaways as ways to capture email addresses Created digital archives of all photos from each historical show Worked with in-house graphic designers to create fliers, newspaper ads, and programinserts for theater promotions

Education record

Bfa, Art Studio

Ma, Advertising