Azim Hossain Email & Phone Number

78 M.N. Ghoshal Road, Madangonj, Narayanganj

* Job Duties: The position is responsible to provide a single point of contact for end users for 1st Level Incident Operation, Request and Asset Delivery Operation, Problem Operations, Service Experience Operations and providing Release & Deployment Support within the organization's desktop computing environment.* Technical Support & Operation on IT1. Planning, development and implementation of network strategy & IT infrastructure for the organization.2. Manage IT Support Operations of all IT Services. 3. Keep IT inventory Log & organize IT people.4. Provide support SAP, CCTV, Attendance system & IP Camera troubleshooting Server & CMS.5. Provide 1st Level Support related Applications, Hardware, LAN, WAN Troubleshooting.6. Manage Enterprise IT Asset Mgmt. Operations (Inventory Management, Purchase Coordination, Provisioning, Disposals, Asset Reporting etc.)7. Lead coordination activities for critical issues with both 2nd level teams and end users.8. Responsible for coordinating the selection and purchase of equipment and support materials needed for IT infrastructure & Projects.9. Maintain relationships with key stakeholders at site to manage user expectation & satisfaction.10. Create Knowledge-based documents & increase end user awareness of IT services. 11. Works with other IT team members regarding new site builds and upgrades. 12. Responsible to solve all technical issues and capable to handle all technical problems instantly.13. Manage IT Helpdesk as the single point of contact for IT end-users.14. 24/7 network monitoring for uninterrupted services.

78, M.N. Ghoshal Road, Madanganj, Narayanganj

* Job Duties: The position is responsible to provide a single point of contact for end users for 1st Level Incident Operation, Request and Asset Delivery Operation, Problem Operations, Service Experience Operations and providing Release & Deployment Support within the organization's desktop computing environment.* Technical Support & Operation on IT1. Planning, development and implementation of network strategy & IT infrastructure for the organization.2. Keep IT inventory Log & organize IT people.3. Provide support SAP, CCTV, Attendance system & IP Camera troubleshooting Server & CMS.4. Provide 1st Level Support related Applications, Hardware, LAN, WAN Troubleshooting.5. Lead coordination activities for critical issues with both 2nd level teams and end users.6. Maintain relationships with key stakeholders at site to manage user expectation & satisfaction.7. Create Knowledge-based documents & increase end user awareness of IT services. 8. Works with other IT team members regarding new site builds and upgrades. 9. Responsible to solve all technical issues and capable to handle all technical problems instantly.10. 24/7 network monitoring for uninterrupted services.

Meghnaghat, Sonargaon, Narayanganj, Bangladesh

* Job Duties: Maintain Domain Server, File Server, Print Server & DHCP server, Network & Hardware Infrastructure, Support Hardware, Network & Software, Support-LAN, ERP, SAP, PABX (E1), CCTV supervise & Photo Copier of factory complex of 15 Companies & Projects. * Technical Support & Operation on IT1. Develop IT policy for Organization and ensure effective implementation of IT policy and procedures and regularly updated in line with the best practices and Organization policy, enabling smooth operation of IT systems.2. Design, implementation and maintenance of office LAN, servers, workstations and other equipments.3. Managing crisis situations, which may involve complex technical hardware or software problems4. Coordination with Vendor and Ensure Selection of Best Product, Technology & Solution. 5. Ensure user Satisfaction with quality delivery meeting.6. Maintain LAN, WLAN infrastructure of 300+ nodes and troubleshoot connectivity problems.7. Co-ordinate with survey, installation, testing, commissioning of Hardware and Software for IT infrastructure projects.8. Responsible for coordinating the selection and purchase of equipment and support materials needed to IT infrastructure & Projects.9. Established IT's creditability through appropriate use of technological solutions.10. Supervising & managing the key function of IT strategy, system development, user, network & business consultancy.11. Managing Network Infrastructure, Troubleshoot and End User Support. 12. Configure and maintain Active Directory, File server, print server, DNS, DHCP, FTP Server, IP Security, Firewall, WDS on windows server 2003 & 2012. platform. 13. Planning & Troubleshooting or Maintenance of CCTV surveillance system server & CMS. 14. Support of Business Automation System (ERP) SAP, PABX & Biometric system related task.15. 24/7 network monitoring for uninterrupted services.

Meghna Ghat, Sonargaon, Narayanganj

Job Duties : Maintain Domain Server, File & Print Server, Support Hardware & Software, LAN, ERP, PABX (E1) & Photocopier of factory complex of 12 projects. Technical Support on IT.1. Design, implementation and maintenance of LAN, Domain servers, workstations and other equipments.2. Maintain complex LAN, WLAN infrastructure of 400+ nodes and troubleshoot connectivity problems.3. Co-ordinate with survey, installation, testing, commissioning of Hardware and Software for IT infrastructure projects.4. Upgrading Hardware Equipment as needed to improve reliability efficiency.5. Maintenance, troubleshooting & Configure Networks equipments (Router & switches, Wireless Router, other companies router/switch & All other Related network device )6. Configuring & Maintaining Window server 2008 R2 & 2012 Std.7. Configure, troubleshoot and maintain Active Directory, File server, print server, DNS, DHCP, WSUS, Web, FTP Server, IP Security, Firewall, WDS on windows server 2003/2008 & 2012, Windows XP/7 platform.8. Configure & maintain DNS, Proxy, DHCP, Web, FTP Server, Squid, SSH, SMTP, Mail server (Postfix), Samba, YUM Servers in Linux Platform (Red Hat & CentoS)9. Planning & Troubleshooting or Maintenance of CCTV surveillance IP based.10. System and Network Administration & Vendor’s management.11. Keep IT inventory Log & organize IT people.12. Maintain PABX System (Panasonic Hybrid IP- PBX KX-TDA-600, Hybrid IP-PBX KX-TDA-100, PABX D-1232) Link by Optical fiber – E1 card & Gateway.13. Update time to time OS & Office Packages as per company required.14. 24/7 network monitoring for uninterrupted services.15. Manage IT Helpdesk as the single point of contact for IT end-users.16. Responsible to solve all technical issues and capable to handle all technical problems instantly.

West Mukterpur, Munshiganj

* Job Duties : Support Hardware, Software, LAN, ERP & FACE ID software support & any other job as and when assigned by the competent authorities.* Technical Support on ITq Technical Support on IT1.Understand & implement IT infrastructure, unified communication, IT asset management, service desk, business process automation to make business more productive, profitable and competitive.2. Coordination with Vendor and Ensure Selection of Best Product, Technology & Solution. 3. Upgrading Operating Systems as needed to improve efficiency and consistency.4. To execute HR & Administrative work partial. 5. Provide orientation to new users of existing technology also train staff about new and potential use.6. Established IT's creditability through appropriate use of technological solutions.7. To support with Access control device, Weighing sale, ERP Based Accounting & Store inventory software & arrangement connectivity as company required. 8. To provide support services and necessary training to staff in PC processing works.9. To Check all computer & protect from Virus by Anti Virus Software (Updated).10. To check & Monitoring weighing scale & solves problem & overall In-Charge of IT.11. Managing Network Infrastructure, Troubleshoot and End User Support. 12. Any other job assigned by the management. * Introduction of Database.To supervise and provide technical services to the Database Consultant in developing the databases as per requirement of Authority.To oversee the database of Program Management System.

Job Duties : Any kind of management information service through computer drafting, composing, Internet browsing, computer servicing (Hardware & Software) & Trouble shooting,

Job Duties : All Kinds of Furniture Sales to Customer.

Job Duties : Support Hardware & Software, X-Ray Report, Urine Report & Others Report draft & Compose & Administrative work partial.

Mcse (Microsoft Exchange Server 2013)

Linux (Rhcsa & Rhce)

Mcitp Certified (Server 2008 R2)

Mcsa Certified (Microsoft Server 2012 Std.)

A+, Ccna & Mcitp, Mcsa

Diploma In Computer, 1St Division

Education record

Mcp, Mcitp, Mcse, Mcsa