Margaret Mcgann Email & Phone Number

Glen Allen, Va, Us

Richmond, Virginia, United States

Ashland, Virginia

• Communicated with vendors and accounts payable coordinator with paying incoming factory freight bills, coding invoices from freight in a timely manner to help with their payment in collaboration with the accounts payable coordinator, helping to facilitate in moving vendors from check payments to ACH payments• Processed deals from regional finance departments, posting bonuses, warranties, estimates and various other journal entries from sale paperwork of John Deere equipment as needed• Maintained and reconciled the estimate accounts from multiple stores by importing an Excel report from the CDK business system, coordinating with the inventory coordinator team in resolving future and current work orders and service on machines with reference to estimates• Trained inventory coordinators and other deal processors from other stores to maintain consistency across invoicing deal sales• Coordinated with multiple stores and personnel for accounting and sales needs, such as applying rental credits after sales, moving book cost, applying journal entries per internal store requests• Reviewed accounts/ coordinating with various stores to reconcile entries pertaining to assigned stores• Processed cash receipts of online customer payments from ACH or credit card payments• Looked up and verified from various GL accounts to calculate yearly business licenses for stores company wide• Paid quarterly real estate tax invoices and coding weekly eShipping internal parts freight services through an accounts payable system• Downloaded, prepared, and drilled down a trial balance to John Deere for the Deere Financial site, monthly Riverside Hydraulic Financials for the Riverside Hydraulics store, and the monthly internal store charges report to the store managers for analysis and correction• Prepared a weekly unpaid rental report to disperse out to the store managers for analysis and correctionSystems: CDK, EMS, C&F Workflow, Filebound, TPro, John Deere DFA & MU, WAWF

Richmond, Virginia Area

• Utilized government financial systems for accounting updates and vendor payments for Purchase Loan Cost Expense processes for USDA• Assisted with program objectives by providing detailed information to clients, while remaining compliant with regulations• Performed special project support on an ad hoc basis as directed by USDA leadership• Preparing and delivered presentations regarding USDA support programs• Responded to and resolved customer requests in an efficient and timely mannerSystems: FMMI for vendor payment, IAS for contracting, GLS, UniFi, ECF, UAM, & MortgageServ

Richmond, Virginia Area

• Provided quality loan processing in a paperless work environment, reviewing files for adherence to underwriting standards and ensuring completeness of underwriting submission• Maintained positive working relationships between peers and managers as well as clients, realtors, builders, referral sources, and other internal partners• Acted as liaison between client, loan officer and/ or realtor, underwriters, closers and other internal partners to collect necessary documentation, provide current loan status and to close loans on time• Successfully used critical thinking and analytical skills to process loans• Demonstrated the ability to work on the loan origination system• Met monthly performance metrics (productivity/ quality), and satisfactory client delight customer survey scoresSystems: Empower

Glen Allen, Virginia

• Raised continuous improvement opportunities by effectively communicating risk insights throughout the team, such as sharing best practices and submitting ideas and solutions to the Continuous Improvement Processing group in the Judgmental Underwriting department• Worked with external and internal partners, specifically on lend with the SAP group in support of their Duplicate Application production line to reduce work backlog and customer wait time• Tested and identified defects and errors in new software implementations for new two new programs for the Severity Management production line• Created a user-friendly, visual management guide for new software implementations• Supported team projects, such as overseeing the March 2015 Book Drive• Researched current customer accounts and new applicant inquiries to evaluate and determine credit risk as part of the Judgmental Underwriting Process• Assisted in major development projects, as well as special projects for business needs• Tracked daily goals and process performance while flexing between production lines• Created a Daily Efficiency Report tracker through MS Excel for the flex team to use to report daily queue efficiencies

Glen Allen, Virginia

• Utilized current customer and applicant information, review credit bureaus, account behavior and payment patterns to perform and determine level of credit risk• Managed customer experience associated with credit limit decrease action • Delivered accurate, timely, and consistent decisions to minimize charge-offs• Assisted in major development projects, as well as special projects for business needs

Richmond, Virginia Area

• Served as first point of contact for all customers on the telephone and in person • Informed management of special customer needs• Scheduled reservations and managed large customer crowds• Accepted cash and credit card payments for customer orders• Followed business procedures for proper processing of credit card payments to minimize risk to the business

Front Royal, Virginia

• Recorded gifts and donations in the library computer system and created correspondence to send to benefactors• Maintained computer records for customer library access • Created eye-catching publications and displays for library events• Analyzed student profile and library records to determine fines and to resolve problems when fines were contested

Richmond, Virginia

• Performed administrative duties as directed by the Vice President of Student Development and Office Manager• Greeted visitors and University staff and responded to inquiries• Contacted other universities for information• Contacted companies for making and coordinating detailed orders• Organized travel arrangements for the Vice President and other staff members• Made prearrangements for students with special needs, such as coordinating with other staff members and companies in making provisions for campus arrival• Directed calls, filed, copied, typed and edited documents using Microsoft products• Utilized the University time and attendance system for inputting hours worked• Maintained and organized confidential records on incoming and current students

Bachelor Of Arts - Ba, Political Science And Economics

Work study program, Library Office Assistant from 2007-2009

Career Studies Certificate, Accounting, 3.789

Activities and Societies: Phi Theta KappaAccomplishments: Dean’s List Spring 2015, Dean’s List Spring 2016, Dean’s List Summer 2016.