Mechelle Brown Email and Phone Number

Developed, implemented and delivered training and communications plans for worldwide release of software programs.• Planned and created workshop and computer based training curriculums that included the design of collateral materials.• Conducted train-the-trainer courses.• Facilitated User Acceptance Testing that surfaced program errors and implemented failure analysis processes to resolve multiple issues.• SAP Release 4 Implementation Team Member that established business processes incorporating IT and business content requirements.

Facilitated the delivery of management directed staff training programs that met corporate business initiatives.