Mechelle Brown Email and Phone Number

* Evaluates user needs as well as system functionality and ensure that KX facilities meet these needs* Schedule upgrades and security backups of scientific data* Facilitate the deployment of new Linux (RedHat and Fedora) and Unix (HPUX) systems in the Orbital Debris division* Work as liaison between the users and the desktop administrators on all desktop refreshes and deployments of new workstations* Ensure all the Orbital Debris Division’s workstations are functioning properly including, anti-virus software, print services, network connections and various software applications including, Mathematica, Intel Fortran, MatLab, Mathcad and LabView * Maintain all Benchmark Security standards for all NASA systems* Plan, develop and implement the Orbital Debris Division’s IT plan and budget, obtaining competitive prices from suppliers where appropriate, to ensure cost effectiveness* Ensure all hardware and software licenses are current for the following software: Matlab, LabView, F-Prot, HP, IDL, Intel Fortran, RedHat, Mathcad, REVscan, and AgilityDocs* Submit Service Requests (SR) to purchase all hardware and consumables* Conduct all Configuration Control Board meetings* Provide Customer Monthly Report (CMR) to Jacobs management via the Jacobs SharePoint* Compose and upload quarterly Acceptance Letter to Orbital Debris NASA Customer SharePoint

* Administer, configure and customize servers in the Engineering Structures and Maintenance Lab. This includes file and print services, systems and applications software installation, hardware and software maintenance, backups and user accounts maintenance. Software included: Ideas, ProEngineer, Fortran and Intel C++* Provide technical leadership and/or support to employees.* Host weekly status meetings to create weekly reports for management * Review and complete yearly performance evaluations.

* Managed cost, schedule, resources and performance for technical work plan estimated at $321K in support of NASA EA2 Division.* Interfaced directly with the customer in gathering requirements and presenting financial, schedule and performance on a regular basis.* Worked directly with the EA Directorate on the Center Director Metrics and Technical Cost Schedule Reviews.* Provided systems management and administrative functions for UNIX, including file and print services, systems and applications software installation, hardware and software maintenance, backups and user accounts.

* Manage client engagements lab that is supported by three system administrators which supports 150 servers.* Assist in the migration of the client engagement lab from Buckhead, GA to Norcross, GA.* Managed the migration of hardware from Santa Clara, CA to Norcross, GA.* Maintain budget for client engagement lab* Manage client engagements lab that is supported by three system administrators which supports 150 servers.* Assist in the migration of the client engagement lab from Buckhead, GA to Norcross, GA.* Managed the migration of hardware from Santa Clara, CA to Norcross, GA.* Maintain budget for client engagement lab* Provide daily service and support for HP/UX hardware/OS.* Procure necessary hardware and install/upgrade hardware and O/S software

* Provide client support and HP systems support for UNIX systems. * Support platforms in remote BMD Work Centers. * Responsible for creating depots on Tier II servers in preparation of software installation. * Assist in the deployment of Tier I and Tier II system software. * Prepare documents for installing and testing system software. * Manage the deployment of software to HP-UX and WinDD servers. * Provide technical support during the deployment of software to the HP-UX servers. * Liaison between Customer Care and Deployment for all WinDD servers.