Mechelle Brown Email and Phone Number

Traveled through seven states throughout the South East Region to update the geographiclocation information required to maintain accurate GPS coordinates.Initiated the building perimeter scan for the precise coordinates inside and out of thebuildings.Uploaded the scan results to the corporate engineers for accuracy and confirmation of data.Completed weekly assigned quota in business area and maintained top ranking withinmy team

Meet with clients to discuss project details, task, budget, and timeline dates.Assembled team and provided detail job descriptions and deadlines for eachproject.Scheduled and conducted weekly follow up meeting with clients to confirmand review project progression.Successfully completed all projects from beginning to end, on time and withinbudget.

Managed daily team activities to advance the work of all open projects. Documented, reviewed, and managed subordinate performance. Maintained consistent vendor contact through general phone calls, weekly/monthly on-site or off-site meetings.Worked closely with the lines of business to set and drive vendor performance goals, SLA's, scorecards, and issue/dispute resolution. Compiled and completed various reporting and other support tasks to identify, develop, prepare, and review with management appropriate weekly/monthly vendor performance to ensure that SLA's have been met.  Provided technical support and input. Supported opportunities for technology improvements and made recommendations for enhancements. DesignDesigned network circuit paths across company network with an enhanced knowledge and understanding of the network architecture and routing configurations within the design responsibilities. Completed accurate design layout record ( DLR) Wrote and solved processes and procedural gaps to close problematic orders.

Drove organizational cash flow by obtaining documentation and resolving customer discrepancies related to trade spend and other deductionsEnsured exceptional customer support, by actively collaborating with customer and internal business partnersEnforced trade settlement polices and/or procedure with customers and internal sales partnersDrove self-improvement and continuous learning through coaching and feedback