Medhat Salem Email and Phone Number

I took abig part with my team of new resort pre opining. We prepared many rooms and many suites.

Supervise employees in the daily process of cleaning vacant and stayover guest rooms.Ensure all common areas are clean and represent the standards of the hotel.Train new employees on the duties and responsibilities of the department.Evaluate team member performance and adjust training based on the needs of the hotel.Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area.Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse.Responsible for inventory control items in guest rooms. Replace/repair as needed.

Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.Execute food preparation under rush conditions, consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.Perform opening and closing of store and POS, count funds and make bank deposits, generate sales reports.Handle parking ticket transactions and complete daily business paperwork.Regulate operations including cleanliness, organization, staffing and revenue requirements.Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.Complete daily retail administrative tasks, initiate personnel actions, prepare payroll, and conduct training and disciplinary tasks.Maintain standards of operation for total store including visual presentation, security/shortage control, and paperwork including payroll control.Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.

Change bed linen and make bedsReplace used towelsSweep and mop floorsVacuum carpetsDust furnitureReplenish bath care products (e.g. soap and shampoo)Restock beverages and food items in the mini-barClean public areas, like corridorsReport any technical issues and maintenance needsAddress guests’ queries (e.g. on additional services)Help guests retrieve lost itemsEnsure all assigned rooms are clean and tidy by the end of the shiftFollow hotel security guidelines

Task force at fourSeasons Jumeirah Beach