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Meenal Shukla Email & Phone Number

Head of Customer Success, Scaled Adoption and Onboarding at Zoom
Location: San Francisco Bay Area, United States 16 work roles 3 schools
1 work email found @gainsight.com 5 phones found area 949, 650, and 888 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email m****@gainsight.com
Direct phone (949) ***-****
LinkedIn Profile matched
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Current company
Role
Head of Customer Success, Scaled Adoption and Onboarding
Location
San Francisco Bay Area, United States

Who is Meenal Shukla? Overview

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Quick answer

Meenal Shukla is listed as Head of Customer Success, Scaled Adoption and Onboarding at Zoom, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at gainsight.com, phone signal with area code 949, 650, 888, and a matched LinkedIn profile for Meenal Shukla.

Meenal Shukla previously worked as Principal, AI Strategy (Specialization in Customer Success) at Gainsight and Senior Director, Customer Success at Gainsight. Meenal Shukla holds Master Of Business Administration (Mba), Strategy And Marketing from Santa Clara University Leavey School Of Business.

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Email format at Zoom

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{first_initial}{last}@gainsight.com
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AeroLeads found 1 current-domain work email signal for Meenal Shukla. Compare company email patterns before reaching out.

Profile bio

About Meenal Shukla

Customer Success is everyone's imperative.

Listed skills include Program Management, Analytics, Competitive Analysis, Strategy, and 40 others.

Current workplace

Meenal Shukla's current company

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Zoom
Zoom
Head of Customer Success, Scaled Adoption and Onboarding
California, United States
AeroLeads page
16 roles · 25 years

Meenal Shukla work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success, Scaled Adoption And Onboarding

California, United States

Principal, Ai Strategy (Specialization In Customer Success)

Current

San Francisco, California, Us

Jul 2024 - Present

Senior Director, Customer Success

San Francisco, California, Us

Dec 2023 - Jul 2024

Director, Enterprise Customer Success

San Francisco, California, Us

Feb 2022 - Dec 2023

Regional Director (Segment Leader), Enterprise Customer Success

San Francisco, California, Us

Mar 2021 - Jan 2022

Client Outcomes Director (Customer Success Director)

San Francisco, California, Us

Jul 2020 - Apr 2021

Senior Client Outcomes Manager (Sr. Csm)

San Francisco, California, Us

Feb 2019 - Jun 2020

Client Outcomes Manager (Csm)

San Francisco, California, Us

Nov 2017 - Feb 2019

Product Marketing Manager

San Francisco, California, Us

• Developing deep market and customer understanding, including thorough knowledge of the decision maker, administrator and end user, primary use cases, priority targets/personas, competitive forces, and global trends• Created in-depth case studies around ROI, TCO and core benefits across different verticals and customer segments • Developing go-to-market strategy for new products or features including definition of target/persona, positioning, messaging, sales narrative, and GTM strategy• Work in conjunction with Sales Engineering to design and deliver compelling product demonstrations• Drive product revenue by setting goals and partnering closely with various activation channels• Supporting sales, marketing and customer success as a subject matter expert and in the identification and creation of product content and sales enablement assets such as datasheets, eBooks, whitepapers, presentations etc.• Test and launch new cutting edge products in market by leading cross-functional teams including sales, marketing and PR• Research competitive intel and create compelling differentiation criteria• Inform product roadmap based on customer, sales and market feedback• Manage company booth at tradeshows and conferences by providing inputs into the booth design, crafting demo stories, training the sales team and solution consultants and demonstrating the product

Mar 2015 - Oct 2017

Technical Marketing Analyst

San Francisco, California, Us

Competitive intelligence that fed to the product team, creation of battle cards for salesCreated customer facing datasheets, presentations, customer story nuggets and case studies; in-house video and audio productionDrafted proposals, RFP responses created demo videos, created demo environments and gave technical demos to the prospectsCreated sales tools and delivery of sales and field trainingDeveloped customer segment and created multiple collaterals addressing the various segments

Oct 2013 - Mar 2015

Social Media Marketing

Houston, Texas, Us

• Evaluate effectiveness of HP MPS competitor’s marketing and communications –Conducted competitive audit and report to evaluate HP MPS’s marketing strategy implementation with respect to its competitors; Created competitive scorecard and debriefs for qualitative and quantitative evaluation;• Lead development of legally-approved HP industry leadership claims to be used in HP MPS marketing and sales communications. Research and document third party validations for effective need development in sales and marketing communications• Designed deep-dive analytics to identify business development opportunities by leveraging customer financial data and Fortune 500/Forbes 2000 reports.• Developing a social media pilot to serve as proof of concept for an integrated social media program for HP MPS• Collaboration with Industry research agencies to ensure alignment with value proposition

Jul 2013 - Sep 2013

Product Marketing

Stamford, Connecticut, Us

Suggested and implemented Internet marketing strategies to increase user adoption. Created email designs to educated and engage customers. Suggested and implemented social media strategy to increase customer acquisition. Written, published and evangelize product and informatory blogs in various social media channels. Helped creating value proposition and use cases. Used Google Analytics to determine what is driving traffic. Helped in designing and creating product tutorials that leads to increase user retention.Suggested new interface, Web-site design, order of emails, and features in a product to reduce clutter, engage customers and lead nurturingFormulated and implemented social media strategy of my company. Used tools such as Buffer App and Mail Chimp for promotion purposes.

Oct 2012 - Mar 2013

Associate Manager

Bangalore, Karnataka, In

• GTM support and trend analysis: Founded the first sales consultancy team, comprising of, consulting strategists and graphic specialists, in the organization. Increased sales team revenues by 15 %. Responsibilities were identifying challenges and recommending solutions across consulting assignments for companies such as Origin Energy.Liaison with marketing and sales team to match Wipro’s offering with customers needs• Accountable for competitive and economic analysis (by predicting impacts of various political and economic events in the US, Europe and Asia Pacific), circulated as a monthly newsletters triggering potential sales opportunities• Co-authored the HBR article on ”Reverse innovation in Telecom”(link); an article on the “Pervasiveness of Embedded Systems” in Digit Magazine, Nov, 2010• Awarded “Feather in My Cap” award for exemplary contribution towards sales in Wipro Consulting Services, awarded to one in 5000 people

Jan 2009 - Nov 2010

Consultant, Wipro Consulting Services Bangalore, India

Bangalore, Karnataka, In

• Lead Consultant chartered with bringing up Wipro Consulting’s Research Center. Recruited, Organized and Mentored new team of Consulting Strategists.• Responsible for Strategic Market Analysis and generating internal reports, which were used by Corporate Strategy to define the markets for the companies. Interfaced with multiple agencies/analysts in collating secondary data from multiple sources (Forrester, Goldman Sachs, Hoovers).

Jul 2008 - Jan 2009

Project Leader

Bangalore, Karnataka, In

• Lead for the one of the most visible projects of the BU. Led the project delivery team in SLA executions (project revenue steady state : $8 M/ year) . Responsible for collaborating and influencing across multiple inter and intra-company teams spread across geographies. The project was one with the highest CSAT ratings in the company.• Have been awarded the “Best Team Leader award” across the organization for demonstrating excellent teamwork skills for inducting, training, goal setting, performance review and career planning and competency management of a 10 member team.• Pro-active mapping of customer expectations and building a strong customer relationship. Interacting with client managers and technical architects to understand and formulate service level agreements on and off customer locations in Canada and China

Jan 2006 - Jun 2008

Module Leader

Bangalore, Karnataka, In

• Responsible for designing, coding, testing and integrating new features of the first generation of Ethernet based Access Managers (one of the Flagship Programs) for Alcatel-Lucent in Antwerp, Belgium. This product became one of the most successful products of Alcatel-lucent• Team interface to the customer at onsite in Shanghai. Mentoring and imparting training to fresh recruits. Co-coordinating with teams across Japan, China, Belgium and India resulting in successful critical customer releases• Responsible for quality audits and driving new initiatives in the team like lean management, Six Sigma and Code Coverage to enhance testing efficiency and code quality which improved the code quality by an average of 35%

2002 - 2006 ~4 yrs
3 education records

Meenal Shukla education

Master Of Business Administration (Mba), Strategy And Marketing

Santa Clara University Leavey School Of Business

B.E., Computer Science

Karnatak University

High School

Mahadevi Birla World Academy
FAQ

Frequently asked questions about Meenal Shukla

Quick answers generated from the profile data available on this page.

What company does Meenal Shukla work for?

Meenal Shukla works for Zoom.

What is Meenal Shukla's role at Zoom?

Meenal Shukla is listed as Head of Customer Success, Scaled Adoption and Onboarding at Zoom.

What is Meenal Shukla's email address?

AeroLeads has found 1 work email signal at @gainsight.com for Meenal Shukla at Zoom.

What is Meenal Shukla's phone number?

AeroLeads has found 5 phone signal(s) with area code 949, 650, 888 for Meenal Shukla at Zoom.

Where is Meenal Shukla based?

Meenal Shukla is based in San Francisco Bay Area, United States while working with Zoom.

What companies has Meenal Shukla worked for?

Meenal Shukla has worked for Zoom, Gainsight, Hewlett-Packard, Senexx, and Wipro Consulting Services.

How can I contact Meenal Shukla?

You can use AeroLeads to view verified contact signals for Meenal Shukla at Zoom, including work email, phone, and LinkedIn data when available.

What schools did Meenal Shukla attend?

Meenal Shukla holds Master Of Business Administration (Mba), Strategy And Marketing from Santa Clara University Leavey School Of Business.

What skills is Meenal Shukla known for?

Meenal Shukla is listed with skills including Program Management, Analytics, Competitive Analysis, Strategy, Management, Crm, Management Consulting, and Business Intelligence.

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